Executive Firm Operations & HR Leader

Smith Marion & Co., Inc.; Franklin (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) profit-sharing plan

10 paid holidays per year

160 hours of paid time off annually

Group life insurance

Wellness program

Office closed Christmas Eve - New Year

Job summary

Smith Marion & Co., Inc. is seeking an experienced Firm Administrator to lead internal operations and support the leadership team, with emphasis on operational excellence, HR, and IT coordination.

This in-office role partners with the CEO, CFO, COO and Principals to sustain growth, culture, and accountability. The ideal candidate has 5+ years in firm administration or professional services management, strong communication, and a track record of driving process improvements.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Five or more years of progressive leadership experience in firm administration or professional services management.
• Experience supporting executive leadership teams and managing organization-wide operational initiatives.
• Experience with operational software and practice management systems.

Responsibilities

• Lead and coordinate operational, administrative, HR, and infrastructure functions for the firm.
• Partner with CEO, CFO, COO, and Principals to support strategy and growth.
• Oversee day-to-day operations across all offices with focus on efficiency and scalability.
• Develop and improve operational systems, processes, and workflows.
• Manage vendors, software platforms, insurance, leases, licenses, telecoms, and related service agreements.
• Provide HR leadership and oversee HR programs, compliance, and employee experience.
• Supervise IT staff and coordinate cybersecurity and infrastructure initiatives.
• Prepare leadership reports, KPI tracking, and meeting materials.
• Coordinate leadership meetings, events, and recruiting initiatives.
• Undertake special projects as directed by leadership.

Skills

Executive leadership

Strategic thinking

Communication

Confidentiality

Cross-functional collaboration

Problem-solving

Education

Bachelor’s degree in Business Administration

Tools

Practice management software

HRIS systems

IT coordination tools

Job description

Smith Marion & Co., Inc. is seeking an experienced Firm Administrator to lead internal operations and support the leadership team, with emphasis on operational excellence, HR, and IT coordination.

This in-office role partners with the CEO, CFO, COO and Principals to sustain growth, culture, and accountability. The ideal candidate has 5+ years in firm administration or professional services management, strong communication, and a track record of driving process improvements.