Executive F&B Manager, Fine Dining & Guest Experience

OCI @ The W - West Beverly Hills; Los Angeles (CA); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid time off

Parking

Employee discount

Résumé du poste

The W Hotel - West Beverly Hills is seeking an experienced Food and Beverage Manager to lead our Beach House, Wet Deck, Living Room Bar and In-Room Dining teams. You will drive guest experiences, train staff, and optimize operations in a luxury hotel setting.

Ideal candidates have 3+ years of fine dining management, strong wine, spirit and food knowledge, and proven leadership. This in-person role offers comprehensive benefits and the chance to contribute to a premier resort.

Qualifications

• 3 years management experience in a fine dining restaurant.
• Good knowledge of food, wines, spirits and beers.
• Strong leadership and communication (written and verbal) skills.
• Proficient in Microsoft Office, Google Drive, Word & Excel.
• Experience with Toast, Paylocity, 7Shifts and Margin Edge is preferred.

Responsabilités

• Be an effective leader and inspirational role model for staff and management.
• Build clientele by working the room and developing strong relationships with guests and the community.
• Take responsibility for the successful operation of the business by building revenues and controlling expenses.
• Oversee guest service and ensure that the restaurant is properly staffed through effective scheduling and that employees are well trained to perform their jobs.
• Ensure that policies, procedures, standards, specifications and guidelines are adhered to.
• Provide a positive and safe work environment for staff.
• Maintain the highest standards of food safety, sanitation and cleanliness.
• Develop employees by establishing performance expectations, providing coaching and counseling as needed and conducting performance reviews on an annual basis.
• Provide education on service, food and beverage and conduct product knowledge testing to ensure the service team is prepared to deliver knowledgeable service for our guests.
• Edit time punches to ensure accurate recording of hours worked and monitor that meal and rest breaks are taken in a timely manner.
• Review staffing levels and front-of-house schedules to ensure the effective operation of the restaurant while achieving targeted labor goals.
• Manage shifts to a standard of excellence by monitoring product quality, service, cleanliness and ambiance (sound, lighting, temperature).
• Conduct inventories and place orders. Participate in the development of our cocktail programs and the cultivation of wine, spirits and beer offerings.
• Be knowledgeable of state employment policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Coach and counsel staff behavior by clearly outlining expectations and communicating via verbal and written documentation when correction is needed.
• Interview, onboard, train, supervise and develop employees to be successful.

Connaissances

Leadership

Communication

Food & beverage knowledge

Microsoft Office

Excel

Word

Google Drive

Outils

Toast

Paylocity

7Shifts

Margin Edge

Microsoft Office

Google Drive

Word

Excel

Description du poste

The W Hotel - West Beverly Hills is seeking an experienced Food and Beverage Manager to lead our Beach House, Wet Deck, Living Room Bar and In-Room Dining teams. You will drive guest experiences, train staff, and optimize operations in a luxury hotel setting.

Ideal candidates have 3+ years of fine dining management, strong wine, spirit and food knowledge, and proven leadership. This in-person role offers comprehensive benefits and the chance to contribute to a premier resort.