Food and Beverage Manager

OCI @ The W - West Beverly Hills; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parking

Employee discount

Job summary

The W Hotel - West Beverly Hills is seeking an experienced Food and Beverage Manager to lead our Beach House, Wet Deck, Living Room Bar and In-Room Dining teams. You will drive guest experiences, train staff, and optimize operations in a luxury hotel setting.

Ideal candidates have 3+ years of fine dining management, strong wine, spirit and food knowledge, and proven leadership. This in-person role offers comprehensive benefits and the chance to contribute to a premier resort.

Qualifications

• 3 years management experience in a fine dining restaurant.
• Good knowledge of food, wines, spirits and beers.
• Strong leadership and communication (written and verbal) skills.
• Proficient in Microsoft Office, Google Drive, Word & Excel.
• Experience with Toast, Paylocity, 7Shifts and Margin Edge is preferred.

Responsibilities

• Be an effective leader and inspirational role model for staff and management.
• Build clientele by working the room and developing strong relationships with guests and the community.
• Take responsibility for the successful operation of the business by building revenues and controlling expenses.
• Oversee guest service and ensure that the restaurant is properly staffed through effective scheduling and that employees are well trained to perform their jobs.
• Ensure that policies, procedures, standards, specifications and guidelines are adhered to.
• Provide a positive and safe work environment for staff.
• Maintain the highest standards of food safety, sanitation and cleanliness.
• Develop employees by establishing performance expectations, providing coaching and counseling as needed and conducting performance reviews on an annual basis.
• Provide education on service, food and beverage and conduct product knowledge testing to ensure the service team is prepared to deliver knowledgeable service for our guests.
• Edit time punches to ensure accurate recording of hours worked and monitor that meal and rest breaks are taken in a timely manner.
• Review staffing levels and front-of-house schedules to ensure the effective operation of the restaurant while achieving targeted labor goals.
• Manage shifts to a standard of excellence by monitoring product quality, service, cleanliness and ambiance (sound, lighting, temperature).
• Conduct inventories and place orders. Participate in the development of our cocktail programs and the cultivation of wine, spirits and beer offerings.
• Be knowledgeable of state employment policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Coach and counsel staff behavior by clearly outlining expectations and communicating via verbal and written documentation when correction is needed.
• Interview, onboard, train, supervise and develop employees to be successful.

Skills

Leadership

Communication

Food & beverage knowledge

Microsoft Office

Excel

Word

Google Drive

Tools

Toast

Paylocity

7Shifts

Margin Edge

Microsoft Office

Google Drive

Word

Excel

Job description

F&B - WLA provides food and beverage services at The W Hotel - West Beverly Hills. We are presently seeking a Food and Beverage Manager to join our team. We are looking for someone who is passionate about hospitality, enjoys working in a positive environment and is dedicated to providing an exceptional experience for our guests. Qualified applicants must possess a minimum of three years of management experience in a fine dining restaurant and have a good foundation of knowledge relating to food, wine & spirits. Hotel experience, while preferred, is not essential.

The Food and Beverage Manager will be responsible to oversee restaurant operations for Beach House, our Baja California themed restaurant adjacent to the pool area, The Wet Deck, The Living Room Bar and In-Room Dining services. The Food and Beverage Manager will also oversee events booked in The Grand, our premier event venue located within the hotel. The Food and Beverage Manager will provide floor presence by interacting with guests and building relationships to ensure repeat visits. Responsibilities include training & development of service team, scheduling, editing payroll, placing orders and processing invoices. We are looking for someone who is organized, professional and can provide effective leadership for our team. We desire a person who is upbeat, charismatic and professional, while supporting our staff during service and holding them accountable for performance standards. The Food and Beverage Manager is required to maintain the highest standards of food, service, health and safety, while maintaining positive relationships with hotel management & staff.

Food and Beverage Manager Responsibilities:

• Be an effective leader and inspirational role model for staff and management.
• Build clientele by working the room and developing strong relationships with guests and the community.
• Take responsibility for the successful operation of the business by building revenues and controlling expenses.
• Oversee guest service and ensure that the restaurant is properly staffed through effective scheduling and that employees are well trained to perform their jobs.
• Ensure that policies, procedures, standards, specifications and guidelines are adhered to.
• Provide a positive and safe work environment for staff.
• Maintain the highest standards of food safety, sanitation and cleanliness.
• Develop employees by establishing performance expectations, providing coaching and counseling as needed and conducting performance reviews on an annual basis.
• Provide education on service, food and beverage and conduct product knowledge testing to ensure the service team is prepared to deliver knowledgeable service for our guests.
• Edit time punches to ensure accurate recording of hours worked and monitor that meal and rest breaks are taken in a timely manner.
• Review staffing levels and front-of-house schedules to ensure the effective operation of the restaurant while achieving targeted labor goals.
• Manage shifts to a standard of excellence by monitoring product quality, service, cleanliness and ambiance (sound, lighting, temperature).
• Conduct inventories and place orders. Participate in the development of our cocktail programs and the cultivation of wine, spirits and beer offerings.
• Be knowledgeable of state employment policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Coach and counsel staff behavior by clearly outlining expectations and communicating via verbal and written documentation when correction is needed.
• Interview, onboard, train, supervise and develop employees to be successful.

Position Qualifications:

• 3 years Management experience in a fine dining restaurant
• Good knowledge of food, wines, spirits and beers.
• Strong leadership and communication (written and verbal) skills.
• Proficient in Microsoft Office, Google Drive, Word & Excel
• Experience with Toast, Paylocity, 7Shifts and Margin Edge is preferred.
• Be able to work in a standing position for long periods of time.
• Ability to lift 50+lbs'

Job Type: Full-time

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Parking
• Employee discount

Experience:

• fine dining managment: 3 years (Required)

License/Certification:

• Food Handler Certification (Required)
• California Responsible Beverage Service Certification (Required)
• California Sexual Harassment Training (Required)

Work Location: In person