Executive Director, Senior Living — Growth & Impact

TerraBella Senior Living; Raleigh (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Medical

Dental

Vision

Life

Disability insurance

Paid time off and holidays

401(k) with employer match

Paid training and career growth

Wellness-related benefits

Employee Assistance Program (EAP)

Job summary

TerraBella Senior Living in New Bern, NC, is seeking an Executive Director to lead our community with a resident-centered approach. You’ll oversee daily operations, manage budgets, and drive occupancy while ensuring compliance with regulations.

As part of Discovery Senior Living, you’ll have access to growth opportunities and a culture that values teamwork, integrity, and accountability. You’ll build relationships with local partners and lead a dedicated team.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience in senior living, health care or hospitality.
• Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Administrator License/certification.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Responsibilities

• Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
• Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
• Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
• Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
• Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
• Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
• Meets the financial targets with the goal to maximize capital partners’ return.
• Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
• Prepares, adheres to the community budget.
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Reviews monthly financial statements, implements plans of action for deficiencies.
• Manages key, non-labor operating costs in line with budgeted levels.
• Processes and submits monthly expenses and budget data timely per policies and internal business controls.
• Meets NOI and occupancy expectations.
• Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Skills

Managerial experience

Hiring

Coaching

Performance management

Operations supervision

Discipline

Sales experience

Education

Bachelor’s degree in Business Administration/Healthcare

Job description

TerraBella Senior Living in New Bern, NC, is seeking an Executive Director to lead our community with a resident-centered approach. You’ll oversee daily operations, manage budgets, and drive occupancy while ensuring compliance with regulations.

As part of Discovery Senior Living, you’ll have access to growth opportunities and a culture that values teamwork, integrity, and accountability. You’ll build relationships with local partners and lead a dedicated team.