Executive Director, Senior Living: Growth & Care

TerraBella Senior Living; Jacksonville (NC); On-site; USD 95,000 - 130,000; Full time

Job summary

TerraBella Senior Living is seeking a skilled Senior Community Manager to lead a dynamic senior living community in North Carolina. You will oversee operations, drive occupancy and revenue, and ensure regulatory compliance across departments including memory care, clinical, dining, and social programs.

The role requires strategic leadership, strong budgeting experience, and a track record of coaching teams to deliver exceptional resident care and performance.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
• Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Administrator License/certification
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Responsibilities

• Operate and manage the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
• Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
• Build relationships within the local area to drive business, price the product, thereby maximizing revenue growth and market position.
• Develop an external business development strategy with clear accountabilities to maximize referrals and move-ins.
• Develop knowledge of state regulations, policies and procedures for residents; ensure compliance.
• Maintain resident administrative files in compliance with state regulations.
• Meet financial targets to maximize capital partners’ return.
• Know operating programs including memory care, clinical, dining and social programs.
• Prepare and adhere to the community budget.
• Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Review monthly financial statements and implement plans of action for deficiencies.
• Manage non-labor operating costs in line with budgeted levels.
• Meet NOI and occupancy expectations.
• Oversee all departments, ensuring efficient operations and budget goals.

Skills

Managerial experience

Sales experience

Leadership

Expense management

Education

Bachelor’s degree in Business Administration/Healthcare

Administrator license/certification

Job description

TerraBella Senior Living is seeking a skilled Senior Community Manager to lead a dynamic senior living community in North Carolina. You will oversee operations, drive occupancy and revenue, and ensure regulatory compliance across departments including memory care, clinical, dining, and social programs.

The role requires strategic leadership, strong budgeting experience, and a track record of coaching teams to deliver exceptional resident care and performance.