Executive Director

TerraBella Senior Living; Raleigh (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Medical

Dental

Vision

Life

Disability insurance

Paid time off and holidays

401(k) with employer match

Paid training and career growth

Wellness-related benefits

Employee Assistance Program (EAP)

Job summary

TerraBella Senior Living in New Bern, NC, is seeking an Executive Director to lead our community with a resident-centered approach. You’ll oversee daily operations, manage budgets, and drive occupancy while ensuring compliance with regulations.

As part of Discovery Senior Living, you’ll have access to growth opportunities and a culture that values teamwork, integrity, and accountability. You’ll build relationships with local partners and lead a dedicated team.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience in senior living, health care or hospitality.
• Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Administrator License/certification.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Responsibilities

• Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
• Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
• Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
• Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
• Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
• Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
• Meets the financial targets with the goal to maximize capital partners’ return.
• Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
• Prepares, adheres to the community budget.
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Reviews monthly financial statements, implements plans of action for deficiencies.
• Manages key, non-labor operating costs in line with budgeted levels.
• Processes and submits monthly expenses and budget data timely per policies and internal business controls.
• Meets NOI and occupancy expectations.
• Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Skills

Managerial experience

Hiring

Coaching

Performance management

Operations supervision

Discipline

Sales experience

Education

Bachelor’s degree in Business Administration/Healthcare

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

TerraBella Senior Living is looking for a Executive Director to join our community, TerraBella New Bern. Work where you love to live in beautiful New Bern, NC! Less than one hour to beautiful beaches, New Bern is one of those NC towns where history, rivers, architecture, and small town southern charm all come together. Great golfing, water sports on the Neuse and Trent Rivers, the first state capital of NC where Tryon Palace anchors what is possibly the best downtown in NC. Home Place AL and Memory Care and McCarthy Court IL is a great opportunity to work where you love to live!

Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? TerraBella Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.

Responsibilities

• Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
• Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
• Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
• Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
• Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
• Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
• Meets the financial targets with the goal to maximize capital partners’ return.
• Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
• Prepares, adheres to the community budget.
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Reviews monthly financial statements, implements plans of action for deficiencies.
• Manages key, non-labor operating costs in line with budgeted levels.
• Processes and submits monthly expenses and budget data timely per policies and internal business controls.
• Meets NOI and occupancy expectations.
• Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
• Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Administrator License/certification
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

• competitive pay
• medical
• dental
• vision
• life
• disability insurance
• paid time off and holidays
• a 401(k) with employer match
• paid training and career growth opportunities
• wellness-related benefits
• additional support through our Employee Assistance Program (EAP)

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

EOE D/V

JOB CODE: 1007527