Executive Director, PGS Operations

Southern Nazarene University; Bethany (OK); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Retirement matching

Tuition remission

Vacation / paid time off

Job summary

Southern Nazarene University in Bethany, OK, seeks an Executive Director for Operations in Professional and Graduate Studies to provide collaborative leadership for Enrollment, Admissions, and Student Success. This role partners with the PGS VP for Academic Affairs to align strategies with institutional goals and drive growth, revenue monitoring, and team development.

The successful candidate will have at least five years of leadership experience, proven remote-team management, and a Master’s

Qualifications

• Minimum of five years of related work/leadership experience.
• Successful record of collaborative goal setting and consistent achievement.
• Demonstrated effective and strategic leadership experience with remote teams.
• Strong verbal and written communication skills.
• Experience in multiple CRM tools.
• Completed Master’s level degree.

Responsibilities

• Provide strategic leadership to PGS Enrollment, Admissions/Operations, and Student Success teams.
• Work with the VPAA for PGS to establish and execute enrollment goals.
• Coordinate ongoing communication with institutional leadership to meet goals.
• Collaborate with Marketing to analyze lead and lag enrollment metrics.
• Facilitate logistical support for recruiting events, new programs and enrollment channels.
• Provide mission-first leadership for a primarily remote team, upholding the university’s values.
• Evaluate systems and processes to ensure optimization for all teams and tools.
• Support adherence to University policies and the Strategic Plan.

Skills

Leadership

Remote team leadership

Strategic planning

Communication skills

CRM experience

Education

Master’s degree

Tools

CRM tools

Job description

Full Time Staff / Salary / Exempt WORK SCHEDULEMonday through Friday 8:00 am to 5:00 pmJOB SUMMARYThe Executive Director for Operations in Professional and Graduate Studies (PGS) at SNU will provide collaborative leadership and oversight for Enrollment, Admissions, and Student Success teams. This strategic leader will work closely with these teams, the PGS Vice President for Academic Affairs, and other individuals and offices across campus to meet institutional enrollment goals by aligning strategies for enrollment growth, monitoring enrollment and revenue metrics, providing guidance for mid-year adjustments as needed, and building capacity within the PGS team for innovation and growth.

Responsibilities

• Provide strategic and visionary leadership to PGS Enrollment, Admissions/Operations, and Student Success teams
• Work closely with the VPAA for PGS to establish and execute enrollment goals
• Coordinate ongoing communication and data sharing with multiple levels of institutional leadership to ensure institutional goals are met
• Collaborate with the PGS Marketing team to analyze and evaluate lead and lag enrollment metrics to ensure enrollment goals are met
• Facilitate logistical support for recruiting events, new program implementations, and new enrollment channel development
• Provide strategic and mission-first leadership for a primarily remote team, promoting SNU’s mission and values and developing individuals who serve Christ with excellence
• Evaluate existing systems, processes, and procedures on an ongoing basis to ensure optimization of all team members and all tools/systems
• Support adherence to all University policies and procedures while promoting the fulfillment of the SNU Strategic Plan

Qualifications

Southern Nazarene University is an expression of the Church of the Nazarene. According to SNU policy, all faculty and staff must profess faith in Jesus Christ, possess a strong personal Christian commitment and be committed to the SNU mission to make Christlike disciples through higher education in a Christ centered community. As an institution of the Church of the Nazarene, applicants must understand and embrace the biblical principle that all people are created in the image of God and should be treated with dignity and respect, including a belief in equal opportunity to work, contribute, and flourish without discrimination.

• Minimum of five years of related work/leadership experience
• Successful record of collaborative goal setting and consistent achievement
• Demonstrated effective and strategic leadership experience with remote teams
• Strong verbal and written communication skills
• Experience in multiple CRM tools
• Completed Master’s level degree

Preferred Qualifications

• Leadership experience in CRM transitions
• Breadth in understanding of current trends in Christian higher education

Supervision Exercised

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised: The Executive Director for Operations will provide direct supervision to the PGS Director of Enrollment, PGS Director of Operations, and PGS Director for Student Success, and indirect supervision for the teams reporting to these directors.

Benefits

• Generous benefit structure including family health insurance plan (shared cost), long term disability, dental insurance, group life insurance, retirement matching, tuition remission, vacation, sick leave, personal days, and holidays.