Executive Director of Policy, Procedure, and Training

Merakey; Whitemarsh Township (Montgomery County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

DailyPay

Wellbeing platform

Backup childcare

Counseling services

Tuition reimbursement

Discount programs

Free online courses

Job summary

Merakey is seeking an experienced Executive Director of Policy, Procedure and Training for the Children and Family Services division. This leadership role focuses on creating standardized policies, ensuring regulatory compliance, and developing robust training programs that support quality services for children and families.

The position offers strategic oversight, cross-department collaboration, and opportunities to drive continuous improvement across programs nationwide.

Qualifications

• Bachelor's degree required.
• 5–9 years of professional experience in policy development, regulatory compliance, professional development, licensing, and process optimization.
• 1–4 years of supervisory or management experience.
• Strong understanding of regulatory compliance, licensing standards, accreditation requirements, and organizational policy development.
• Experience developing and implementing policies, procedures, and training initiatives.
• Demonstrated ability to identify operational inefficiencies and implement process improvements.
• Excellent written and verbal communication skills, including the ability to present regulatory, licensing, and accreditation information to organizational leadership.
• Travel approximately 25%.

Responsibilities

• Lead the development, implementation, and standardization of policies, procedures, and best practices across the Children and Family Services division.
• Ensure compliance with regulatory, licensing, accreditation, contractual, and payer requirements.
• Collaborate with leadership to streamline processes, improve operational efficiency, and maintain audit readiness.
• Develop and oversee division-wide training initiatives to support regulatory compliance and organizational standards.
• Partner with enterprise training and LMS teams to align training programs with organizational goals.
• Monitor the effectiveness of policies, procedures, and training programs, identifying opportunities for continuous improvement.
• Provide leadership and oversight to assigned staff while staying current on regulatory changes and industry best practices.

Skills

Policy development

Regulatory compliance

Training programs

Leadership

Communication

Project management

Cross-functional collaboration

Education

Bachelor's degree

Tools

LMS platforms

Job description

Executive Director of Policy, Procedure, and Training

#114492

Multiple Locations

Position Type

Full-Time

Work Schedule

8:30AM-4:00PM

Description

Merakey is seeking an experienced and dynamic Executive Director of Policy, Procedure and Training to join our Children and Family Services division.

Are you looking for an opportunity to advance your career while making a meaningful impact? At Merakey, we put heart and soul into everything we do. We are seeking a strategic leader who is passionate about improving organizational processes, ensuring regulatory compliance, and developing effective training programs that support quality services for children and families.

Salary: Up to $100,000 per year

Position Overview

The Executive Director of Policy, Procedure and Training is responsible for leading the development, implementation, and standardization of policies, procedures, and operational guidelines across the Children and Family Services division.

This position provides strategic oversight of regulatory compliance, licensing, accreditation, and training initiatives to ensure programs meet applicable requirements while promoting operational efficiency and continuous improvement.

The Executive Director will collaborate closely with divisional leadership to strengthen organizational practices, streamline processes, and ensure consistent implementation of policies and training across programs.

Key Responsibilities

Lead the development, implementation, and standardization of policies, procedures, and best practices across the Children and Family Services division.

Ensure compliance with regulatory, licensing, accreditation, contractual, and payer requirements.

Collaborate with leadership to streamline processes, improve operational efficiency, and maintain audit readiness.

Develop and oversee division-wide training initiatives to support regulatory compliance and organizational standards.

Partner with enterprise training and LMS teams to align training programs with organizational goals.

Monitor the effectiveness of policies, procedures, and training programs, identifying opportunities for continuous improvement.

Provide leadership and oversight to assigned staff while staying current on regulatory changes and industry best practices.

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Requirements

The ideal candidate will possess the following qualifications:

Bachelor's degree required.

5–9 years of professional experience in policy development, regulatory compliance, professional development, licensing, and process optimization.

1–4 years of supervisory or management experience.

Strong understanding of regulatory compliance, licensing standards, accreditation requirements, and organizational policy development.

Experience developing and implementing policies, procedures, and training initiatives.

Demonstrated ability to identify operational inefficiencies and implement process improvements.

Excellent written and verbal communication skills, including the ability to present regulatory, licensing, and accreditation information to organizational leadership.

Strong collaboration, organizational, analytical, and leadership skills.

Ability to manage multiple priorities and work effectively across departments and programs.

Ability to travel approximately 25%.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.