Program Manager - Penn Hills Pa

Merakey; Penn Hills (Allegheny County); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision

Retirement plan

DailyPay

Care.com access

Employee Assistance Program

Tuition reimbursement

Employee discounts

Zusammenfassung

Merakey is a nonprofit provider of developmental, behavioral health, and education services. The Program Manager will oversee day-to-day operations within their division, supervise staff, coordinate activities, and ensure high-quality service delivery to participants.

The ideal candidate has a Bachelor’s degree, 1–3 years of experience, and NASDP certification within one year of hire. They will lead staff meetings, develop service plans, monitor progress, and ensure program compliance and

Qualifikationen

• Bachelor’s Degree or equivalency for coursework and experience.
• 1–3 years of total experience.
• NASDP Certification required within 1 year of hire.

Aufgaben

• Supervise program staff and provide in-person direction and support.
• Conduct in-person staff meetings to discuss goals and updates.
• Coordinate program activities and supervise service delivery.
• Oversee participant intake, assessments, and individualized service plans.
• Monitor progress and adjust plans as needed.
• Ensure compliance with program requirements and report data to stakeholders.
• Coordinate logistics including scheduling, space, and transportation.
• Represent the program in meetings and community events.

Kenntnisse

Staff management

Training & development

Crisis intervention

Program coordination

Ausbildung

Bachelor’s Degree or equivalent

NASDP Certification within 1 year

Jobbeschreibung

The Program Manager plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Director or Director, this position is responsible for coordinating program activities, supervising program staff, and ensuring the delivery of high-quality services to program participants. This position is responsible for:

Staff Management:

• Supervise and engage program staff, providing in person direction, guidance, and support.
• Conduct regular in person staff meetings to discuss program goals, updates, and challenges.
• Actively participate in program and new hire orientation for DSP’s
• Provide training and professional development opportunities for staff members.
• Delegate tasks and responsibilities to team members, ensuring workload balance.
• Address staffing issues, conflicts, and concerns in a timely and effective manner.
• Foster a positive and inclusive work environment that promotes teamwork, engagement and collaboration.

Client Care and Safety :

• Oversee participant intake and assessment processes to ensure a comprehensive understanding of individual needs.
• Develop and implement individualized service plans for program participants.
• Monitor participant progress towards goals and adjust service plans as needed.
• Provide crisis intervention and support to participants experiencing emergencies or crises.
• Ensure participant safety and well-being through regular check-ins and follow-ups.

Program Operations:

• Ensure compliance with programmatic requirements, regulations, and standards.
• Collect, analyze, and report program data and outcomes to stakeholders.
• Coordinate program logistics, including scheduling, space management, and transportation.
• Collaborate with community partners and stakeholders to enhance program impact.
• Represent the program and organization in meetings, events, and community forums.

Perform other duties as assigned.

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Requirements

The ideal candidate will possess the following qualifications:

• Bachelor’s Degree or the equivalency for credited coursework and experience
• 1-3 total years of experience
• NASDP Certification requires within 1 year of hire

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.