Executive Director, Mission Support (OFO)

Customs and Border Protection; Washington (District of Columbia); On-site; USD 152,000 - 228,000; Full time

Job summary

Customs and Border Protection in Washington, DC seeks an Executive Director, Mission Support (OFO) to join the agency's senior leadership. You will direct a broad portfolio of administrative programs and lead efforts in budget, staffing, IT infrastructure, training, and workforce development to support Field Operations.

You will work with the Executive Assistant Commissioner, Field Operations, providing strategic guidance, developing and overseeing field operations policies, procedures, and

Qualifications

• There is no education requirement for this position.
• ECQs must be certified by a Qualifications Review Board (QRB) before appointment, unless already certified.

Responsibilities

• Plan, develop, implement, evaluate and manage all administrative/management programs in the Office of Field Operations.
• Oversee budget/finance, staffing and personnel administration, resources management, IT/infrastructure management, training, workforce development, and strategic planning.
• Lead day-to-day operations of the directorate and coordinate field operations policies and delegation orders.
• Provide executive guidance on short- and long-range strategies affecting CBP operations and field and headquarters managers.
• Represent the interests of the Executive Assistant Commissioner, Field Operations in advisory capacity and ensure consistent application of policies.

Job description

Executive Director, Mission Support (OFO)

• Hiring Agency: Customs and Border Protection


• Department: Department of Homeland Security


• Location: Washington, District of Columbia


• Hiring Path: Fed Competitive


• Security Clearance: Sensitive Compartmented Information

Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in the Office of Field Operations (OFO); Washington, D.C. For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

Key Responsibilities

As Executive Director, Mission Support, you will serve as a key member of the Office of Field Operations' executive team. You will participate fully with the Executive Assistant Commissioner, Field Operations, in the planning, development, implementation, evaluation, and management of all administrative/management programs and activities in the Office of Field Operations.

Specifically, you will be responsible for all administrative programs, including, but not limited to budget/finance; staffing and personnel administration; resources management; information technology and infrastructure management; training; workforce development; long and short-term strategic planning; and development and oversight of all administrative field operations policies, procedures, and delegation orders.

You will direct the day-to-day operations of the directorate and business process improvement efforts. You will also lead the development of and oversee all administrative field operations internal operating procedures, and coordination of congressional and public strategies. You will exercise broad executive management authority that affects the direction of the administrative policies and planning activities of the Office of Field Operations.

As a member of the executive team, you will personally represent the interests of the Executive Assistant Commissioner, Field Operations, and serve in an advisory capacity on matters concerning the general management and administration of the Office of Field Operations. You will recommend implementation of field operations/administrative policies and procedures and assure consistent and equitable application.

You will provide executive level advice in planning short and long-range strategies, activities, and projects. You will analyze project proposals and develop recommendations for implementation and action, including proposals for assignment of resources necessary for completion of projects having national and international impact.

You will lead programs related to human capital planning and peer support, employee discipline, inspections, audit liaison, and organizational management. You will review the expenditure of appropriated funds on a regular basis and assure effective expenditure of these funds. You will authorize cost-saving initiatives to increase efficiency, while reducing operating costs and maintaining a high professional proficiency.

You will ensure that the Office of Field Operations' needs are addressed at all times and are in compliance with the Government Performance and Results Act. You will develop plans and financial estimates for each field operations program for the annual U.S. Customs and Border Protection (CBP) Departmental Budget submission.

You will also provide executive level guidance to field and headquarters managers in resolving disputes concerning program priorities and direction and deciding courses of action. For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at www.cbp.gov.

Requirements & Education

There is no education requirement for this position. You will be evaluated on the quality and extent of your total accomplishments and experience. Your resume will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The U.S. Customs and Border Protection will review results and make recommendations on final selections to the appointing authority.

Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before an appointment can occur.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $151661 – $228000/yr.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-08.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government