Executive Director, Operations (Field Operations)

Customs and Border Protection; Washington (District of Columbia); On-site; USD 152,000 - 228,000; Full time

Job summary

Customs and Border Protection in Washington, DC seeks an Executive Director, Operations (Field Operations) to oversee CBP's field operations, including 20 Field Offices, 300 ports of entry and 15 Preclearance Stations.

The role implements national policy at the ground level, guiding daily operations, coordinating enforcement activities, and ensuring efficient processing while protecting homeland security.

Qualifications

• There is no education requirement for this position.
• Your resume will be evaluated by a rating and ranking panel.
• QRB certification is required before appointment unless previously certified.

Responsibilities

• Oversee daily field operations at 20 major Field Offices and 300 ports of entry.
• Ensure OFO policy is disseminated and implemented at Field Offices and ports.
• Maintain an inspection program to evaluate field operations' management and success.
• Deter and address illegal activity at ports and ensure enforcement of applicable laws.

Job description

Executive Director, Operations (Field Operations)

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia
• Hiring Path: Fed Competitive
• Security Clearance: Sensitive Compartmented Information

Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in the Office of Field Operations (OFO); Washington, D.C. For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

Key Responsibilities

As Executive Director, Operations, in the Office of Field Operations (OFO), you will assist in carrying out CBP's priority mission of securing our Nation's borders and protecting the United States homeland by providing proactive oversight of daily operations at 20 major Field Offices, over 300 ports of entry, and 15 Preclearance Stations in Canada, Ireland, and the Caribbean.

You will oversee daily field operations by: managing all aspects of the Field Offices and exercising line authority over the Field Offices and ports of entry; assuring that OFO national policy is effectively disseminated and implemented at the Field Office and port levels; and maintaining an effective inspection program to evaluate the management and success of field operations.

You will actively manage and administer programs and operations that: detect and seize illegal drugs and other contraband being smuggled into the country; apprehend and detain people who attempt to enter the U.S.

illegally; detect counterfeit documents; determine the admissibility of people and deny entry to those who are not admissible - including those who pose a threat; protect American agriculture from harmful pests and diseases and protect consumers from unsafe imported food products; collect duties and fees; and enforce all laws of the U.S., including trade, immigration, customs, and illegal contraband at our ports of entry.

For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at cbp.gov.

Requirements & Education

There is no education requirement for this position. You will be evaluated on the quality and extent of your total accomplishments and experience. Your resume will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The U.S. Customs and Border Protection will review results and make recommendations on final selections to the appointing authority.

Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before an appointment can occur.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $151661 – $228000/yr.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government