Executive Director - IS Operations and Technology

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Performance-based bonus eligible

Sign-on bonus

Health Insurance

Retirement Contributions Matching Up 6

Annual Raise

Tuition Reimbursement

Scholarship Opportunities

Paid Time Off

Childcare (TMH onsite)

Wellness Programs

Colleague Discounts

Job summary

Tallahassee Memorial HealthCare (TMH) in Tallahassee, FL, invites applications for the Executive Director of IS Operations and Technology. You will lead the operational integrity, reliability, and continuous improvement of the health system's IT infrastructure and IS services, partnering with clinical and business leaders to enable safe, efficient, patient-centered care.

The role requires a seasoned IT leader with healthcare experience, strong cybersecurity collaboration, and a track record of

Qualifications

• Minimum of ten (10) years of healthcare IT and operations experience.
• Five (5) years of supervisory or managerial experience.

Responsibilities

• Oversees KTLO/RTB activities; ensures 24/7 system availability.
• Collaborates with the security team to mitigate cybersecurity threats.
• Leads and develops IS managers, engineers, and support staff.
• Manages departmental budget and meets annual goals/expectations.
• Ensures compliance with The Joint Commission (TJC) requirements.
• Maintains a safe environment for colleagues, visitors, and patients.

Skills

IT leadership

Cybersecurity collaboration

Team leadership

Budget management

Education

Bachelor's degree in information technology, computer science, or a related healthcare field

Master's degree

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

• Level II Trauma Center
• Joint Commission Comprehensive Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Location: Tallahassee, FL

As the Executive Director of IS Operations and Technology, you will play a pivotal role in the operational integrity, reliability, and continuous improvement of the health system's technology infrastructure and IS services. Serves as a key partner to clinical and business leaders; balances day-to-day operational excellence with strategic infrastructure planning to support a safe, efficient, and patient-centered care environment.

If you are a seasoned IT leader with a passion for technology innovation and a deep understanding of healthcare IT, we invite you to apply for this exciting opportunity! Join our dedicated team in using technology to revolutionize healthcare and positively impact patient outcomes.

The Executive Director of IS Operations and Technology is responsible for:

• Oversees all “Keep the Lights On” (KTLO)/“Run the Business” (RTB) activities; ensures clinical, administrative, and operational information systems remain available, secure, and performant 24 hours/day, 7days/week (“24/7”).
• Collaborates with the security team to mitigate cybersecurity threats.
• Leads and develops a team of IS managers, engineers, and support staff members.
• Demonstrating integrity, compassion, accountability, respect, and excellence (I CARE values).
• Communicates information timely via appropriate channels.
• Displays an understanding of diversity. Manages departmental budget. Meet goals/expectations established over the previous year.
• Manages human resources.
• Meets or exceeds all The Joint Commission (TJC) requirements.
• Solves problems; recommends sound solutions.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.

Reports to:

• Chief Information Officer/VP

Supervises:

• Director/IT Infrastructure Services
• Director/IT Planning and Quality

WHAT YOU’LL NEED TO APPLY

Education:

• Required: Bachelor’s degree in information technology, computer science, or a related healthcare field;
• Preferred: Master's degree.

Experience:

• Minimum of ten (10) years of healthcare IT and operations experience (including five (5) years of supervisory or managerial experience).

Certification/License/Registry:

• Required: None.

Incentives:

We’re thankful for what you do for us. Here’s what we can do for you:

• This position is performance based annual bonus eligible.
• Sign-on bonus and transition allowance eligible***
• Health Insurance (Medical, Dental & Vision)
• Retirement Contributions Matching Up to 6% [401(a)/403(b)]
• Annual Raise***
• Tuition Reimbursement***
• Scholarship Opportunities***
• Paid Time Off
• Childcare (TMH owned onsite facility)
• Premier Health and Fitness Club (TMH owned offsite facility)
• Wellness Programs and Colleague Discounts

***Restrictions may apply

Additional Information:

• Only candidates who meet the requirements will be contacted for further consideration.
• This vacancy is not eligible for sponsorship. TMH will not sponsor or transfer visas for this position.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.