Executive Director, Field Operations Strategy & Excellence

Ladders; United States; Remote; USD 246,000 - 332,000; Full time

Benefits offered by this job

Premium health offerings

Wellness and employee support programs

Life insurance and disability coverage

Retirement plans with employer match

Generous paid time off

Job summary

Ladders is seeking an Executive Director, Field Operations Strategy & Excellence to guide the strategy and operational excellence of the commercial field organization. This leader will align the field model with business priorities and ready the organization to support future growth, partnering closely with commercial leadership and cross-functional stakeholders to shape field structure and deployment.

The ideal candidate brings a data-driven, enterprise-minded approach to optimizing field

Qualifications

• Bachelor’s degree required; advanced degree preferred in business, analytics, life sciences, or related field.
• 12+ years in pharmaceutical/biotech commercial operations.
• Demonstrated leadership in field force sizing, structure, and performance measurement.
• Experience influencing senior stakeholders across functions.
• Familiarity with launches and adapting field models, esp. rare diseases or nephrology.

Responsibilities

• Develop and maintain a multi-year field strategy aligned with commercial goals.
• Oversee field force sizing, role design, and territory alignment.
• Build deployment scenarios for new assets considering capability and resource needs.
• Evaluate field investments and recommend adjustments based on evolving business conditions.
• Set the framework for field performance measurement and reports.
• Integrate field and patient analytics to drive actionable insights.
• Establish incentive compensation principles and oversee annual processes.

Skills

Stakeholder management

Field operations

Leadership

Analytics

Strategy development

Education

Bachelor's degree

Advanced degree preferred

Job description

For our client, we are seeking a Executive Director, Field Operations Strategy & Excellence to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will guide the strategy and operational excellence of the commercial field organization, ensuring the field model is aligned with business priorities and ready to support future growth. The role will partner closely with commercial leadership and cross-functional stakeholders to shape field structure, deployment, performance measurement, and incentive practices. The ideal candidate will bring a data-driven, enterprise-minded approach to optimizing field investments and turning analytics into actionable business recommendations.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $246,000 – $332,000 annually

Responsibilities

• Develop and maintain a multi-year field strategy aligned with commercial goals
• Oversee field force sizing, role design, and territory alignment
• Build deployment scenarios for new assets, considering capability and resource needs
• Evaluate field investments and recommend adjustments based on evolving business conditions
• Set the framework for field performance measurement and management reports
• Integrate field and patient analytics to drive actionable insights
• Establish incentive compensation principles and oversee annual processes

Qualifications

• Bachelor’s degree required; advanced degree preferred in business, analytics, life sciences, or a related field
• 12+ years of experience in pharmaceutical or biotechnology commercial operations
• Proven leadership in field force sizing, structure, and performance measurement
• Experience influencing senior stakeholders across multiple functions
• Familiarity with product launches and adapting field models, especially in rare diseases or nephrology

Benefits

• Premium health offerings for employees and dependents
• Wellness and employee support programs
• Life insurance and disability coverage
• Retirement plans with employer match
• Generous paid time off

Our client is an equal opportunity employer.