Executive Director Enterprise Content Platform & Strategy

JPMorganChase; Wilmington (DE); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site wellness centers

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking an Executive Director to own the strategy and roadmap for an enterprise content platform within the Digital Channels team. You will lead a high-performing product team, partner with technology, experience, data, and architecture to scale platform capabilities, and translate business needs into prioritized platform work to drive adoption and value.

Responsibilities include defining governance, improving publishing speed, and establishing repeatable patterns that speed

Qualifications

• Formal training or certification on product management concepts.
• Demonstrated experience owning platform strategy, roadmaps, and outcomes for enterprise-scale products used by multiple teams.
• Strong lifecycle expertise: discovery, value definition, delivery, and optimization.
• Proven ability to lead and coach managers and senior product leaders.
• Deep experience with enterprise content management capabilities (workflow, metadata, governance, publishing).
• Executive-level communication with technology and business stakeholders.
• Strong analytical and problem-solving skills with data-driven prioritization.

Responsibilities

• Own enterprise content platform vision, multi-year roadmap, and prioritization for measurable improvements in publishing speed and reliability.
• Lead end-to-end platform product execution from discovery to delivery, balancing modernization and new capabilities.
• Build and scale a 15–20 person product team with clear roles and operating cadence.
• Drive evolution of Adobe Experience Manager capabilities including workflows, templates, and governance.
• Establish platform standards and reusable patterns to accelerate adoption across teams.
• Define and manage KPIs to demonstrate platform value and inform investments.

Skills

Platform strategy

Roadmaps

Enterprise content management

Executive communication

Leadership of product teams

Data-driven prioritization

Education

Product management certification or formal training

Job description

JPMorganChase is seeking an Executive Director to own the strategy and roadmap for an enterprise content platform within the Digital Channels team. You will lead a high-performing product team, partner with technology, experience, data, and architecture to scale platform capabilities, and translate business needs into prioritized platform work to drive adoption and value.

Responsibilities include defining governance, improving publishing speed, and establishing repeatable patterns that speed