Executive Director, Club Operations

BoardRoom magazine; New Jersey; Sur place; USD 150 000 - 210 000; Plein temps

Résumé du poste

Haworth Country Club in Haworth, New Jersey seeks a Senior Director of Club Operations to lead day-to-day operations, ensuring exemplary service and operational excellence across departments. You will partner with the General Manager to optimize staffing, budgets, and systems, while upholding Haworth’s culture of entrepreneurship and multicultural hospitality.

You will mentor department leaders, drive continuous improvement, and enhance member experiences through strategic oversight of food &

Qualifications

• Minimum 5 years of progressive senior leadership in private club, resort, hotel, or upscale hospitality.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field; strong leadership experience may be considered in lieu of formal education.
• CMAA involvement and CCM designation preferred but not required.
• Experience overseeing multiple departments, developing management teams, and implementing operational systems.
• Strong financial acumen, including budgets, forecasting, financial reporting, labor management, purchasing, cost controls, and revenue optimization.
• Excellent communication, organizational, and problem-solving skills.
• Progressive career history with stability and measurable accomplishments; robust references.

Responsabilités

• Provide comprehensive leadership and oversight of day-to-day operations across all departments.
• Maintain a highly visible, approachable presence with members, guests, and employees; address concerns professionally.
• Directly supervise and develop all department directors and oversight of finance function.
• Collaborate with General Manager to strengthen organizational structure, staffing, and operating systems.
• Maintain high standards of hospitality, service, cleanliness, presentation, and facilities management.
• Oversee budgets, financial reporting, labor management, purchasing, and expense controls.
• Lead recruitment, training, coaching, and professional development of staff.
• Plan and execute member events, banquets, golf outings, and recreational programming.
• Communicate effectively with General Manager on performance and priorities.

Connaissances

Leadership

Financial acumen

Communication

Problem solving

Team development

Formation

Bachelor’s degree in Hospitality Management or related field

Description du poste

Haworth Country Club in Haworth, New Jersey seeks a Senior Director of Club Operations to lead day-to-day operations, ensuring exemplary service and operational excellence across departments. You will partner with the General Manager to optimize staffing, budgets, and systems, while upholding Haworth’s culture of entrepreneurship and multicultural hospitality.

You will mentor department leaders, drive continuous improvement, and enhance member experiences through strategic oversight of food &