Executive Director, Ambulatory Operations

University of Virginia; Charlottesville (VA); On-site; USD 109,000 - 175,000; Full time

Job summary

University of Virginia seeks an executive-level leader to oversee clinical practice groups within ambulatory programs, driving clinical, administrative, operational, and financial outcomes across Primary Care, Pediatrics, and Specialty Services. This role collaborates with physicians, APPs, and leadership to ensure timely access and high patient satisfaction.

Responsibilities include day-to-day operations oversight, budget management, workforce leadership, regulatory compliance, and strategic

Qualifications

• Bachelor's degree in healthcare administration, business, nursing, or related field; master's preferred.
• 5–7+ years of progressively responsible ambulatory/outpatient or hospital operations experience.
• 3+ years in multi-site or departmental leadership; pediatrics/specialty clinics preferred.

Responsibilities

• Oversee day-to-day operations across multiple outpatient clinics delivering in person and/or virtual care.
• Manage operational and capital budgets, track KPIs, and meet cost and revenue targets.
• Optimize patient scheduling, centralize registration workflows, reduce wait times, and drive satisfaction.
• Recruit, mentor, and evaluate multi-tier clinic managers, supervisors, and staff.
• Ensure adherence to regulatory, safety, infection control, and accreditation standards (HIPAA and state guidelines).
• Collaborate with physician leaders and executive teams to support service-line growth and initiatives.

Skills

Leadership experience

Operational management

Strategic planning

Education

Bachelor's degree in healthcare administration, business, nursing, or a related field

Job description

University of Virginia seeks an executive-level leader to oversee clinical practice groups within ambulatory programs, driving clinical, administrative, operational, and financial outcomes across Primary Care, Pediatrics, and Specialty Services. This role collaborates with physicians, APPs, and leadership to ensure timely access and high patient satisfaction.

Responsibilities include day-to-day operations oversight, budget management, workforce leadership, regulatory compliance, and strategic