Executive Director, AI-Powered Document Platform Programs

JPMorgan Chase & Co.

Jersey City (NJ)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. in New Jersey seeks an Executive Director – Technical Program Manager to lead a multi-workstream transformation across ingestion, ECM/storage, search, workflow, and records/retention, turning AI/ML opportunities into scalable, production-ready capabilities.

You will shape strategy, manage budgets and governance, align senior stakeholders, and deliver measurable outcomes with financial transparency.

Qualifications

15+ years of experience leading complex technology programs in large enterprises.
Proven delivery across document management, content platforms, AI-enabled workflow, search, and records/retention capabilities.
Strong technical and architectural fluency across solution design, APIs/integrations, data flows, resiliency and scalability.
Working knowledge of AI/ML delivery, data strategy, model lifecycle, deployment patterns, MLOps, and value measurement.
Architecture background or experience partnering with architects to shape roadmaps and drive decisions.
Track record of delivering on time and within budget with governance over scope, funding, resources, risks, and outcomes.

Responsibilities

Define and execute program strategy and roadmaps for AI-enabled document platforms, aligned to firmwide priorities, outcomes, funding, and capacity.
Lead multi-workstream delivery across ingestion, ECM/storage, search, workflow/orchestration, records/retention, and AI-enabled document capabilities.
Translate business and user needs into engineering requirements, partnering with architects to manage dependencies and deliver scalable platform solutions.
Drive AI/ML execution from use-case definition through deployment, monitoring, and value realization.
Run executive-ready governance across milestones, dependencies, risks, KPIs/OKRs, decisions, and reporting.
Own program financials, including annual planning, forecasting, spend tracking, vendor costs, variance, and benefits reporting.
Manage risks across delivery, architecture, resiliency, security, third-party, controls, and AI governance.
Influence senior stakeholders to drive alignment, timely decisions, and effective execution.
Use feedback and production learnings to prioritize improvements, enable change readiness, and measure outcomes.
Improve operating mechanisms, reporting, and delivery to reduce friction and accelerate issue resolution.
Provide thought leadership on responsible AI adoption and platform modernization across the document ecosystem.