Executive Director

ALG Senior; Wilmington (NC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive salary + bonus potential

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

New Hanover House in Wilmington, NC seeks an experienced Executive Director to oversee daily operations, lead a compassionate team, and ensure high-quality resident care. The role requires the ability to manage budgets, ensure regulatory compliance, drive occupancy, and foster engagement with residents, families, and local healthcare partners.

The successful candidate will hold a healthcare administration degree, a valid NC Assisted Living Administrator License, and a proven leadership track in

Qualifications

• Leadership experience in senior living operations.
• Strong knowledge of regulatory requirements for senior living.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee the day-to-day operations of the community, ensuring compliant and high-quality care.
• Recruit, hire, train, and mentor department leaders and staff within budgetary guidelines.
• Foster strong relationships with residents and families, ensuring satisfaction and community engagement.
• Develop and manage annual operating and capital budgets; monitor financial performance.
• Ensure compliance with licensing, safety standards, and company policies; readiness for inspections.
• Partner with sales to drive occupancy and support marketing initiatives.
• Collaborate with clinical leaders to ensure delivery of high-quality care.
• Represent New Hanover House in the local community and with healthcare partners.

Skills

Strategic leadership

Team development

Financial management

Regulatory compliance

Communication

Education

Bachelor's degree in healthcare administration

NC Assisted Living Administrator License

Job description

Are you a dynamic leader passionate about enhancing the lives of seniors? New Hanover House is seeking an experienced Executive Director to oversee daily operations, team leadership, and resident care at New Hanover House.

Why Join New Hanover House?

At New Hanover House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary with bonus potential
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Operational Leadership: Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.
• Team Development: Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team. Provide ongoing coaching and performance management. Operates within established budgetary guidelines
• Resident & Family Engagement: Foster strong relationships with residents and their families, ensuring high levels of satisfaction. Address concerns promptly and creates a positive, inclusive community environment.
• Financial Management: Develop and manage annual operating and capital budgets. Monitor financial performance, control expenses, and implement strategies to meet or exceed revenue and profitability targets.
• Regulatory Compliance: Ensure compliance with all licensing requirements, safety standards, and company policies. Maintain readiness for inspections and audits.
• Sales & Marketing Support: Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.
• Quality Assurance: Collaborate with clinical leaders to ensure the delivery of high-quality care and services that meet the evolving needs of residents.
• Community Outreach: Represent New Hanover House within the local community, building relationships with healthcare professionals, vendors, and civic organizations to promote the community’s visibility and reputation.

Qualifications

• Bachelor's degree in healthcare administration, Business, or related field preferred
• 2+ years of leadership experience in Assisted Living, Memory Care, or senior living operations
• Strong knowledge of state and federal senior living regulations and compliance
• Proven experience in financial management, staff development, and resident relations
• Excellent leadership, communication, and problem-solving skills
• Valid NC Assisted Living Administrator License (or ability to obtain
• Must have compassion for and desire to work with the elderly.

If you're a results-driven leader with a passion for senior care, to make a difference with New Hanover House!