Executive Director

New-Hanover-House; Wilmington (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

Professional development

Life insurance

Employee Assistance Program

Job summary

New Hanover House is seeking an Executive Director to oversee daily operations, lead teams, and manage resident care. The role focuses on compliance, budget adherence, and building a positive community for residents and families.

The ideal candidate will have a healthcare administration background, senior living leadership experience, and an active license or ability to obtain the NC Assisted Living Administrator license. A compassionate, strategic leader is essential.

Qualifications

• Bachelor’s degree in healthcare administration, Business, or related field preferred
• 2+ years of leadership experience in Assisted Living, Memory Care, or senior living operations
• Strong knowledge of state and federal senior living regulations and compliance
• Proven experience in financial management, staff development, and resident relations
• Excellent leadership, communication, and problem-solving skills
• Valid NC Assisted Living Administrator License (or ability to obtain)
• Must have compassion for and desire to work with the elderly.

Responsibilities

• Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.
• Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team. Provides ongoing coaching and performance management. Operates within established budgetary guidelines
• Foster strong relationships with residents and their families, ensuring high levels of satisfaction. Address concerns promptly and creates a positive, inclusive community environment.
• Develop and manage annual operating and capital budgets. Monitor financial performance, control expenses, and implement strategies to meet or exceed revenue and profitability targets.
• Ensure compliance with all licensing requirements, safety standards, and company policies. Maintain readiness for inspections and audits.
• Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.
• Collaborate with clinical leaders to ensure the delivery of high-quality care and services that meet the evolving needs of residents.
• Represent New Hanover House within the local community, building relationships with healthcare professionals, vendors, and civic organizations to promote the community’s visibility and reputation.

Skills

Leadership

Regulatory compliance

Financial management

Staff development

Resident relations

Communication skills

Education

Bachelor’s degree in healthcare administration or related field

Job description

Are you a dynamic leader passionate about enhancing the lives of seniors? New Hanover House is seeking an experienced Executive Director to oversee daily operations, team leadership, and resident care at New Hanover House.

Why Join New Hanover House?

At New Hanover House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary with bonus potential
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Operational Leadership: Oversee the day-to-day operations of the community, ensuring compliance with state and federal regulations while maintaining the highest standards of care and service.
• Team Development: Recruit, hire, train, and mentor department leaders and staff to build a high performing, engaged team. Provide ongoing coaching and performance management. Operates within established budgetary guidelines
• Resident & Family Engagement: Foster strong relationships with residents and their families, ensuring high levels of satisfaction. Address concerns promptly and creates a positive, inclusive community environment.
• Financial Management: Develop and manage annual operating and capital budgets. Monitor financial performance, control expenses, and implement strategies to meet or exceed revenue and profitability targets.
• Regulatory Compliance: Ensure compliance with all licensing requirements, safety standards, and company policies. Maintain readiness for inspections and audits.
• Sales & Marketing Support: Partner with the sales team to drive occupancy, support marketing initiatives, and engage with prospective residents and referral sources.
• Quality Assurance: Collaborate with clinical leaders to ensure the delivery of high-quality care and services that meet the evolving needs of residents.
• Community Outreach: Represent New Hanover House within the local community, building relationships with healthcare professionals, vendors, and civic organizations to promote the community’s visibility and reputation.

Qualifications

• Bachelor’s degree in healthcare administration, Business, or related field preferred
• 2+ years of leadership experience in Assisted Living, Memory Care, or senior living operations
• Strong knowledge of state and federal senior living regulations and compliance
• Proven experience in financial management, staff development, and resident relations
• Excellent leadership, communication, and problem-solving skills
• Valid NC Assisted Living Administrator License (or ability to obtain
• Must have compassion for and desire to work with the elderly.