Executive Director

Heart to Heart Hospice; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Salary

Company Car for qualifying individuals

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with employer matching

Tuition reimbursement

Job summary

Heart to Heart Hospice seeks an Executive Director to lead agency operations, finance and clinical performance. The role requires licensure or degree and proven management experience in health care settings, plus strong interpersonal and executive presence.

You will supervise staff, ensure compliant service delivery, and drive budgeting and strategic initiatives to sustain quality care and financial stability.

Qualifications

• Must have license or degree and management experience in health care.
• Bachelor’s degree or equivalent with hospice/healthcare operations knowledge.
• 3+ years progressive healthcare operations management experience.
• Strong interpersonal, communication and presentation skills.
• Understanding of healthcare business processes and Medicare Hospice Benefit knowledge is preferred.

Responsibilities

• Organize and direct agency operations, budgeting, and strategic goals.
• Ensure interdisciplinary care while maintaining ethical practice.
• Direct staff during admissions, discharges, transfers and services.
• Oversee staff education, orientation, and performance improvement.
• Maintain staff coverage during service hours and support services.
• Ensure compliance with laws, regulations and policies.
• Monitor budgeting, accounting, and financial stability.
• Evaluate programs, services, and personnel.

Skills

Leadership

Interpersonal skills

Communication

Executive presence

Presentation skills

Strategic planning

Education

Bachelor's degree

Tools

EMR/CRM software

Job description

Executive Director

What You Must Have:

• Be a licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least year of management or supervisor experience in a health-related setting, and an additional year of experience in a health related setting, such as stated under Experience; or have at least a high school diploma or a general equivalency degree with at least two years of management or supervisory experience in a health related setting, such as a home and community support services agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, or a licensed health care delivery setting providing services for individuals with functional disabilities.
• Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
• At least 3 years of progressive experience managing operations in healthcare, hospice preferred
• Demonstrated ability to supervise and direct management personnel
• Understanding of business processes and systems that support the healthcare industry
• Experience in changing organizational processes to implement standard methods and practices
• Must have an outstanding interpersonal, communication and presentation skills along with a strong executive presence
• Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
• Experience with EMR/Customer Relationship software is a plus
• Current State Driver's License, reliable transportation and provide ongoing valid and current auto liability insurance

Full Time Employee Benefits

• Competitive Salary
• Company Car for qualifying individuals
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching - 100% vested
• Tuition reimbursement

Essential Duties

• Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
• Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
• Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
• Employ qualified personnel and ensure adequate staff education and evaluation, including orientation, in-service, continuing education, competency testing and performance improvement.
• Ensure appropriate staff supervision during all service hours and ensure support services are available to staff
• Maintain knowledge of service systems in the community served by the agency and ensuring services provided are approved by the hospice
• Ensure Agency operates in compliance with federal and state law
• Manage conflict and complaint resolution
• Implement and monitor effective budgeting and accounting system that promotes the health and safety of the agency's patients and monitors business operations to ensure financial stability
• Evaluate program, services and personnel
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures