Executive Director

Heart to Heart Hospice; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive Salary

Company Car for qualifying individuals

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching -

Tuition reimbursement

Job summary

Heart to Heart Hospice in Seattle, WA seeks an Executive Director to lead agency operations and drive strategic planning, budgeting and compliance to ensure high-quality hospice care.

The ideal candidate will hold a clinical or administrative license, a Bachelor’s degree, and at least 3 years of healthcare operations leadership experience. Strong oversight, communication and executive presence are essential.

Qualifications

• Licensed professional (physician, RN, social worker, therapist, or nursing home administrator) with management experience in a health setting.
• Bachelor’s degree or equivalent experience; knowledge in hospice/healthcare operations and sales management.
• At least 3 years of progressive healthcare operations leadership; hospice preferred.
• Ability to supervise and direct management personnel.
• Understanding of business processes and systems in healthcare.
• Experience implementing standard practices across organizations.
• Excellent interpersonal, communication and presentation skills with executive presence.
• Knowledge of Medicare Hospice Benefit preferred.
• Experience with EMR/CRM software is a plus.
• Current State Driver's License and reliable transportation.

Responsibilities

• Organize and direct Agency's ongoing functions, including planning, budgeting and monitoring progress toward goals.
• Ensure interdisciplinary care is provided while ethical practice is maintained.
• Direct staff in admissions, discharges, transfers and provision of services.
• Hire qualified personnel and ensure staff education and evaluation.
• Ensure supervision during service hours and provide staff support.
• Maintain knowledge of community service systems and ensure services are approved by the hospice.
• Ensure agency operates in compliance with federal and state law.
• Manage conflict and complaint resolution.
• Implement budgeting and accounting systems promoting patient safety and financial stability.
• Evaluate programs, services and personnel.
• Perform other duties as required.
• Ensure compliance with local, state and federal laws, Medicare regulations and personnel policies.

Skills

Leadership

Executive presence

Communication

Interpersonal skills

Presentation skills

Healthcare operations

Sales management

EMR/CRM software

Education

Bachelor’s degree

Tools

EMR/CRM software

Job description

Executive Director

What You Must Have:

• Be a licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least year of management or supervisor experience in a health-related setting, and an additional year of experience in a health related setting, such as stated under Experience; or have at least a high school diploma or a general equivalency degree with at least two years of management or supervisory experience in a health related setting, such as a home and community support services agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, or a licensed health care delivery setting providing services for individuals with functional disabilities.
• Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
• At least 3 years of progressive experience managing operations in healthcare, hospice preferred
• Demonstrated ability to supervise and direct management personnel
• Understanding of business processes and systems that support the healthcare industry
• Experience in changing organizational processes to implement standard methods and practices
• Must have an outstanding interpersonal, communication and presentation skills along with a strong executive presence
• Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
• Experience with EMR/Customer Relationship software is a plus
• Current State Driver's License, reliable transportation and provide ongoing valid and current auto liability insurance

Full Time Employee Benefits

• Competitive Salary
• Company Car for qualifying individuals
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching - 100% vested
• Tuition reimbursement

Essential Duties

• Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
• Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
• Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
• Employ qualified personnel and ensure adequate staff education and evaluation, including orientation, in-service, continuing education, competency testing and performance improvement.
• Ensure appropriate staff supervision during all service hours and ensure support services are available to staff
• Maintain knowledge of service systems in the community served by the agency and ensuring services provided are approved by the hospice
• Ensure Agency operates in compliance with federal and state law
• Manage conflict and complaint resolution
• Implement and monitor effective budgeting and accounting system that promotes the health and safety of the agency's patients and monitors business operations to ensure financial stability
• Evaluate program, services and personnel
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures