Executive Director

Era-Living; Seattle (WA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Life insurance

Disability insurance

401(k)

Vacation 15 days

8 paid holidays

Sick time accrual

EAP

Leadership bonuses

Longevity bonuses

Employee discounts

ORCA commuter pass

Job summary

Era Living seeks an Executive Director to lead one premier retirement community, Aljoya Thornton Place, ensuring high-quality resident care. This role drives strategic operations, staff leadership, and fiscal performance while promoting Era Living’s mission and values in all interactions.

You will oversee sales/census, regulatory compliance, and service delivery, partnering with residents, staff, and leadership to sustain exceptional care and community vitality.

Qualifications

• Proven success in a management role overseeing staff and operations.
• Experience with fiscal responsibility and business strategy.
• Knowledge of long-term care and community-based services.

Responsibilities

• Provide 24-hour leadership for overall community operations.
• Lead strategic planning to meet financial objectives.
• Oversee sales, marketing, and census goals attainment.
• Ensure regulatory compliance with all agencies.
• Develop systems for efficient service and care delivery.
• Engage with state/national organizations for best practices.

Skills

Staff supervision

Fiscal responsibility

Business strategy

Public relations

Long-term care

Relationship building

Organizational skills

Problem solving

Confidentiality

MS Word/Excel

English communication

Education

Bachelor's degree (health-related, business, or gerontology)

Dementia & Mental Health Training

Caregiver/Home Care Aide certification

Tools

MS Word

MS Excel

Job description

$120,000 - $140,000 annually | Unique Opportunity! Great Benefits!

Era Living is seeking an Executive Director to become the newest member of our Senior Leadership team. We are offering a unique opportunity to manage one of our premier, high occupancy communities – Aljoya Thornton Place. Aljoya Thornton Place offers a blend of high-end style, local flair, and exceptional care services in a beautiful retirement community. With high occupancy and low staff turnover, this is a dream job for an experienced senior housing leader!

Competitive Compensation and a Complete Benefits Package including:

• Medical/vision/prescription drug plan
• Dental plan
• Life and Accidental Death & Dismemberment insurance
• Long-Term Disability insurance
• Flexible Spending Accounts for health care and dependent care
• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)
• Progressive vacation package starting at 15 days per year
• 8 paid holidays per year
• 1 hour paid sick time for every 40 hours worked
• Employee Assistance Program
• Leadership bonuses
• Longevity bonuses
• Employee discount programs
• Discounted ORCA commuter pass

Primary Responsibilities:

The Executive Director is a full-time role responsible for providing 24-hour leadership and direction for overall community operations, ensuring delivery of quality care and resident-centered services in accordance with company policies and governing regulations. This role actively manages hospitality and service delivery goals for the community establishing a strategic plan to meet the financial objectives. As the Executive Director, you will lead the community, implementing organizational goals, fostering positive relationships with staff and residents, and promoting Era Living’s mission, philosophy, and values in all internal and external interactions.

• Responsible for all aspects of the sales and marketing department including participating as an individual contributor ensuring that the community census goals are met and maintained.
• Ensures compliance of programs and facilities with regulatory agencies (city, state and federal). Stays informed and monitors standards and compliance.
• Provides leadership in developing and implementing systems for efficient and comprehensive service/care.
• Participates in state and national organizations instrumental in developing and giving guidance to long term care programs, policies and legislation.

Knowledge, Skills, and Abilities:

• Proven success in a management role including:
  • Supervision of staff
  • Fiscal responsibility
  • A thorough understanding of business strategies
• Proven knowledge of personnel and business administration, public relations, and community based long-term care
• Able to develop and maintain effective working relationships with all residents, employees, family members, senior management, and visitors
• Strong organizational skills and attention to detail; ability to meet strict deadlines and manage multiple projects
• Good judgment and problem solving skills
• Sensitivity to the needs and concerns of older adults
• Ability to maintain resident and Era Living confidentiality
• Computer literacy with experience using Word and Excel
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required

Education and Experience:

• 5 years' experience in Operations Management in retirement-living, assisted-living or related hospitality industries, required.
• Bachelor's degree (health-related, business, or gerontology field), preferred.
• Must have current certification as specified by state agency or ability to obtain certification within state agency guidelines:
  • Able to meet the requirements of the WAC (Washington Administrative Code) outlined in 388-78A-2520
• Caregiver Dementia & Mental Health Manager Training or able to obtain within three months of hire
• Fundamentals of Care or Home Care Aide certification or able to obtain within three months of hire

About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication,

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.