Business Office Director

Era Living; Shoreline (WA); On-site; USD 42,705 - 45,460; Full time

Benefits offered by this job

Medical/vision/prescription

Dental plan

Long-Term Disability insurance

401(k) retirement plan with company 1:

Progressive vacation starting at 15 p,

8 paid holidays per year

Sick time accrual

Job summary

Era Living Ida Culver House Broadview in North Seattle is seeking a Business Office Director to lead billing, AR, and A/P while supervising the front desk on a 24-hour cycle. The role participates in a collaborative leadership team to ensure high-quality resident services and regulatory compliance.

We offer a comprehensive benefits package and a supportive work environment, with shifts Monday–Friday and rotating on-call weekends, reflecting a mission-driven setting for senior living

Qualifications

• Two year Associate Degree and/or three years or more years’ experience in office management; including bookkeeping, required
• Supervisory experience, preferred
• Experience with timekeeping systems and basic HR functions, preferred

Responsibilities

• Billing and Accounts Receivable: post cash receipts, prepare deposits, support documentation, resident statements, and respond to billing questions.
• Accounts Payable: match PO/invoices, ensure proper approvals, forward corrections, manage vendor contracts.

Skills

Time management

Supervisory experience

Attention to detail

Problem solving

Office software

Accounting software

Education

Associate Degree

Tools

Word processing software

Spreadsheet software

Accounting software

Email and Internet

Job description

$31.00 - $33.00 per hour | Great Benefits!

Ida Culver House Broadview, a premier Era Living retirement community in North Seattle, is seeking a Business Office Director to join our leadership team. This key role holds 24-hour supervision of our front desk, is responsible for billing, accounts receivable, and accounts payable. The Business Office Director will be part of a collaborative leadership team responsible for ensuring high-quality resident services and regulatory compliance while fostering a vibrant work environment. Available shifts will be scheduled Monday - Friday with rotating on-call weekends and occasional weekend work.

Why Join Us?

If you are passionate about customer service, problem-solving, teamwork, and operational excellence—and want to make a meaningful impact in the lives of seniors we invite you to apply. This role offers a unique opportunity for seasoned managers in the senior living industry or those looking to bring their operational expertise into a mission-driven environment.

About Ida Culver House Broadview

We serve over 300 seniors and their families through independent living, assisted living, and memory care services. Located near several bus lines, we also offer complimentary on-site parking for the Associate Executive Director.

Competitive Compensation/Benefits Package Includes:

• Medical/vision/prescription drug plan

• Dental plan

• Life and Accidental Death & Dismemberment insurance

• Long-Term Disability insurance

• Flexible Spending Accounts for health care and dependent care

• 401(k) retirement plan with generous company match (eligibility contingent on age requirement)

• Progressive vacation package starting at 15 days per year

• 8 paid holidays per year

• 1 hour paid sick time for every 40 hours worked

• Employee Assistance Program

• Leadership bonuses

• Longevity bonuses

• Employee discount programs

• Pre-tax election commuter benefits

• Discounted ORCA commuter pass

Essential Duties & Responsibilities:

• Billing and Accounts Receivable: Post cash receipts batches for residents, ancillary billing charges and credits accurately and timely into the A/R system, prepare deposit and transport to bank, collect and maintain supporting documentation for all Independent Living and Assisted LivingContracted and Fee for Servicecharges billed on resident statements, process all move-in/move-out activity transferring billing and generating any related correspondence, print monthly resident statements and coordinate distribution in accordance with established deadlines, respond effectively to all resident/family billing questions, and maintain current and closed resident files, A/P and A/R filing systems.

• Accounts Payable: Match purchase orders, packing slips and other documentation with associated invoices, ensure proper authorization levels for expenditures as defined inThe Purchasing Guide, match prices to purchase orders, and forward incomplete or non-matching paperwork to responsible employees for correction, track vendor contracts and assists with contract revisions, submit properly coded and approved invoices for processing.

Knowledge, Skills, and Abilities:

• Ability to use excellent time management skills, including planning and prioritizing work

• Ability to work under minimal supervision

• Ability to manage and complete multiple tasks with attention to detail

• Ability to be creative and flexible in executing multi-faceted problem solving

• Ability to use word processing software, spreadsheet software, accounting software, e-mail and the Internet

• Knowledge of accounting terms, principles and processes

• Data entry and accuracy skills; operation of 10 key by touch

• Ability to perform manual calculations

• Ability to read, write and communicate in English

• Ability to pass DSHS background check, required

Education and Experience:

• Two year Associate Degree and/or three years or more years’ experience in office management; including bookkeeping, required

• Supervisory experience, preferred

• Experience with timekeeping systems and basic HR functions, preferred

About ERA Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.

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