Executive Director

Bwpcanton; Kalamazoo (MI); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

Employee recognition events

Job summary

Bwpcanton seeks an experienced Executive Director to lead a Senior Living Facility in Kalamazoo. You will oversee overall management, strategic direction, and day-to-day operations, while owning the Sales and Marketing process to maximize revenue and market position.

You will build high-performing teams, ensure quality resident care, and drive outreach to attract new residents, balancing regulatory requirements with financial health and growth objectives.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Management, or related field preferred.
• Proven experience in senior living facility management or healthcare leadership, including hiring, coaching, and daily operations supervision.
• Strong knowledge of healthcare regulations and financial management.
• Excellent written and verbal communication skills, and proficiency with computers.

Responsibilities

• Provide visionary leadership to the facility staff and foster a collaborative work environment.
• Ensure personalized care plans and services for residents.
• Lead marketing and outreach to attract new residents and manage community relations.
• Oversee recruitment, training, and development of staff, including financial oversight and regulatory compliance.
• Develop knowledge of state regulations and ensure compliance.
• Maintain accurate resident records and regulatory documentation.
• Set performance standards and ensure OSHA compliance.
• Develop and manage annual budget to optimize revenue and control costs.
• Review monthly financial statements and take action on deficiencies.
• Oversee operating programs including memory care, clinical, dining, and social programs.
• Oversee facility maintenance and renovations for a welcoming living space.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Time management

Education

College degree in Healthcare Administration or related field

Job description

Description

We are seeking an experienced and dedicated Executive Director to lead our Senior Living Facility in Kalamazoo. As the Executive Director, you will be responsible for the overall management, strategic direction, and day-to-day operations of the facility. You will play a critical role in ensuring the well-being and satisfaction of our senior residents while maintaining a high standard of care and service excellence. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure the maximization of revenue and our market position.

The expertise to demonstrate the ability to build strong, high-performing teams in a dynamic work environment is a must!

ESSENTIAL DUTIES:

• Provide visionary leadership to the facility staff, fostering a positive and collaborative work environment.
• Ensure that all residents receive personalized care plans and services that meet their physical, emotional, and social needs.
• Build positive relationships with residents, their families, and the local community, while executing marketing and outreach initiatives to attract new residents.
• Oversee the recruitment, training, and development of a skilled and compassionate team. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance.
• Develop a thorough working knowledge of state regulations, policies, and procedures dictated for residents; ensure compliance.
• Maintain accurate residents' records and documentation to meet regulatory requirements.
• Set and monitor performance standards to ensure the highest level of resident care, and ensure the community follows OSHA requirements.
• Develop and manage the facility's annual budget, controlling expenses while optimizing revenue streams and implementing cost-effective strategies to maintain the financial health of the facility.
• Review monthly financial statements and implement plans of action for deficiencies.
• Functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
• Oversee facility maintenance and renovations to ensure a comfortable and welcoming living space.

Requirements

EXPERIENCE AND QUALIFICATIONS:

• College's degree in Healthcare Administration, Business Management, or a related field preferred.
• Proven experience in senior living facility management or a similar healthcare leadership role, including hiring, coaching, performance management, and daily operations supervision.
• Strong knowledge of healthcare regulations, senior care best practices, and financial management.
• Exceptional leadership, interpersonal, communication, organizational, and time management skills.
• Ability to make strategic decisions, adapt to changing circumstances, and delegate responsibilities to the appropriate individuals.
• Excellent written verbal and computer skills for effective communication and the ability to facilitate small group presentations.
• Ability to work weekends, evenings, and flexible hours as needed for resident care/services, must be available to our customers at peak service times and as needed.

BENEFITS:

• Medical, dental, and vision insurance.
• Paid time off.
• Employee Recognition events.