Executive Director

Apploi; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Apploi is seeking an Executive Director to lead a senior living community, balancing resident care, team development, and regulatory compliance. The role focuses on fostering a positive resident experience while guiding daily operations and personnel management.

The successful candidate will implement policies, oversee surveys, and drive continuous improvement in quality measures, ensuring strong community leadership and stakeholder satisfaction.

Qualifications

• Knowledge of senior living resident needs and care principles.
• Strong leadership and organizational abilities.
• Experience with regulatory surveys and quality measures.
• Ability to develop and implement programs and policies.
• Excellent written and verbal communication with residents, families and staff.

Responsibilities

• Oversee daily operations and administration of the community.
• Lead and develop a strong team to support resident experience.
• Establish policies and procedures to ensure quality care and operations.
• Ensure compliance with state and federal regulations and surveys.
• Coordinate with leadership to address survey findings and corrective actions.
• Foster positive relationships with residents and families and monitor quality measures.
• Provide leadership and accountability for community programs and staff performance.
• Promote a culture of quality care, teamwork, and continuous improvement.

Skills

Resident care knowledge

Leadership

Strategic planning

Regulatory compliance

Communication

Team development

Quality improvement

Job description

Executive Director

We are looking for an experienced and compassionate Executive Director to lead the day-to-day operations of a senior living community. This role is responsible for supporting a positive resident experience, developing and leading a strong team, maintaining regulatory compliance, and ensuring the community operates effectively.

The ideal candidate is a hands-on leader who is comfortable balancing resident care, team development, regulatory expectations, and overall community operations.

Key Responsibilities

• Foster a welcoming, respectful, and supportive environment for residents, families, team members, and visitors.
• Oversee the daily operations and overall administration of the community.
• Establish and maintain policies, procedures, and professional standards that support quality care and effective operations.
• Ensure team members follow established operational policies, procedures, and regulatory requirements.
• Support and participate in state and federal surveys, including coordinating appropriate team members throughout the survey process.
• Review survey results and work with leadership to develop and implement corrective action plans when needed.
• Build and maintain positive relationships with residents and their family members.
• Monitor community quality measures and operational data to identify and address areas needing improvement.
• Provide leadership, direction, and accountability for community programs, operations, and team performance.
• Promote a culture focused on quality care, communication, teamwork, and continuous improvement.

Qualifications & Skills

• Demonstrated knowledge and understanding of the needs of residents within a senior living environment.
• Strong communication skills with the ability to work effectively with residents, families, employees, visitors, regulatory representatives, and the public.
• Ability to exercise sound judgment and make independent decisions.
• Knowledge of state regulations, survey processes, and quality measures applicable to assisted living communities.
• Understanding of senior care practices, reimbursement requirements, and applicable laws and regulations.
• Ability to plan, organize, develop, implement, and evaluate programs, policies, procedures, goals, and operational priorities.
• Strong leadership and organizational skills with the ability to manage multiple priorities.
• Working knowledge of employment practices and regulations related to personnel administration.
• Must be able to read, write, communicate, and understand English effectively.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off