Executive CXO Storytelling & Visionaries Lead

Rubrik; Santa Fe (NM); Remote; USD 186,000 - 279,000; Full time

Job summary

Rubrik is seeking a Senior CXO Customer Advocacy Manager to own customer stories and the CXO Visionaries program.

You will partner with sales, customer success, product, and engineering to translate cyber resilience outcomes into compelling narratives that resonate at the board and C-suite level. This is a builder role with a focus on structured processes, quality, and repeatable success.

Qualifications

• Minimum 12+ years in product marketing/management/technical marketing with ownership of a customer story, reference, or executive community program.
• Solid background in data protection, cybersecurity, data infrastructure, cyber resilience, backup, AI or similar.
• Technical fluency sufficient to discuss ransomware recovery, identity resilience, or hybrid cloud data protection with a CISO or IT leader.

Responsibilities

• Build and manage a pipeline of customer story candidates across key verticals, geographies, and cross-functional teams.
• Lead customer discovery conversations to surface real operational impact and outcomes.
• Write and produce first-draft narratives across formats including written stories, video briefs, executive one-pagers, and abstracts.
• Own and operate the CXO Visionaries program end to end for senior IT and security leaders.
• Develop CXO Visionary profiles and manage the awards program and spotlight features.

Skills

Customer storytelling

Data protection

Cybersecurity

Executive briefing

Technical fluency

Enterprise sales

Job description

Rubrik is seeking a Senior CXO Customer Advocacy Manager to own customer stories and the CXO Visionaries program.

You will partner with sales, customer success, product, and engineering to translate cyber resilience outcomes into compelling narratives that resonate at the board and C-suite level. This is a builder role with a focus on structured processes, quality, and repeatable success.