DIRECTOR OF EXECUTIVE CONFERENCE SERVICES - Pipeli

Compass Group USA; Washington (District of Columbia); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-priority management, and proven success in team leadership and client relationship management.

Reporting to the District Manager, you will ensure high-quality service standards across locations, lead strategic direction for the account, and drive operational excellence with a focus on premium

Qualifications

• Bachelor’s degree, hospitality preferred.
• Ten years events/conference center experience, preferably in a corporate environment.
• Strong quantitative, oral and written communications and problem-solving skills.

Responsibilities

• Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationships with the client, guests, and internal stakeholders, delivering a personalized, high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

Education

Bachelor’s degree in hospitality or related field

Job description

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Salary: $130000 - $140000 / year

Other Forms of Compensation: bonus

Pay Grade:[[payGrade_obj]]

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Reporting directly to the District Manager, the Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.

Key Responsibilities:

• Leads strategic directionfor the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationshipswith the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspectsof the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operationswith precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

Preferred Qualifications:

• Bachelor’s degree, hospitality preferred
• Ten years events/conference center experience, preferably in a corporate environment
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Previous experience managing a budget
• Conformity to the highest standards of personal integrity and ethical behavior
• Desire to learn and grow with a top notch hospitality company

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.