Executive Cloud Transformation Lead

Google; Los Angeles (CA); Hybrid; USD 195,000 - 271,000; Full time

Job summary

Google is seeking a Consulting Account Lead to shape and deliver customers’ transformation journeys, acting as the executive trusted advisor to C-suite executives. You will define goals and ensure business value from Google Cloud and Google AI, from early strategy to governance, coordinating across customers, partners, and internal teams.

You will be the post-sales transformation and Customer Experience lead on the account, spending roughly half your time on-site with customers to drive adoption

Qualifications

• Bachelor's degree or equivalent practical experience required.
• 15 years of experience in a customer-facing role in management consulting, enterprise technology business, or professional services.
• Experience leading business or cloud technology transformation programs for enterprise organizations.
• Experience building and maintaining relationships with executive stakeholders.

Responsibilities

• Lead Customer Experience and Transformation advisor for C-suite and executive stakeholders, and develop and deliver industry-specific viewpoints on how Google Cloud and Google AI drive measurable business value, ROI, and market differentiation.
• Own the services strategy, shaping the customer's transformation journey by creating roadmaps, proposals, and delivery plans linked to business objectives.
• Manage cloud delivery programs with key customers, ensuring successful execution and quality across the customer, partners, and Google Cloud Consulting.
• Establish program operating models to ensure accountability and alignment; orchestrate resources across the Customer Experience organization and advocate for the customer with cross-functional teams.
• Change agent focused on navigating organizational complexities to ensure adoption of the platform, driving usage of Google Cloud and AI Solutions.

Skills

Customer-facing expertise

Program leadership

Change management

Executive stakeholder relationships

Education

Bachelor's degree or equivalent/practical experience

Advanced degree in Management/Technical/Engineering

Job description

Google is seeking a Consulting Account Lead to shape and deliver customers’ transformation journeys, acting as the executive trusted advisor to C-suite executives. You will define goals and ensure business value from Google Cloud and Google AI, from early strategy to governance, coordinating across customers, partners, and internal teams.

You will be the post-sales transformation and Customer Experience lead on the account, spending roughly half your time on-site with customers to drive adoption