Executive Care Coordinator (Lincoln Park)

Next Health; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Next Health is seeking an Executive Care Coordinator in Chicago, Illinois. In this role, you'll ensure exceptional care for EP patients by overseeing appointments, supporting the medical team, and maintaining communication with VIP patients. Ideal candidates excel in interpersonal and organizational skills and are proficient in technology platforms like Notion and GSuite. Join us to contribute to transforming health experiences and providing personalized care solutions through our wellness program.

Qualifications

• Excellent interpersonal and communication skills.
• Exceptional organizational and multitasking abilities.
• Proficiency in technology platforms and software (Notion, GSuite).
• In-depth knowledge of Next Health services and functional health.

Responsibilities

• Oversee the coordination of appointments and scheduling.
• Support the on-site administrative team and Medical Provider.
• Follow up on patient inquiries and repeat testing.
• Ensure open lines of communication with VIPs and internal departments.
• Address and resolve concerns raised by VIPs promptly.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking abilities

Proficiency in Notion and GSuite

Job description

About Us

At Next Health, we are redefining health optimization by integrating cutting-edge medical innovation with preventative, data-driven wellness. Through our technology-forward platform and luxury clinical environments, we empower our members to take control of their well-being with personalized longevity solutions. We are rapidly expanding across the U.S., and we are seeking visionary leaders to help scale our digital infrastructure and member experience.

Your Impact

As the Executive Care Coordinator at Next Health, your role is pivotal in ensuring exceptional experiences and personalized care for our EP patients. Your expertise in all medical wellness services offered at Next Health positions you to answer inquiries, direct care plans, and guide customers effectively through Next Health wellness recommendations, aligning with the Medical Team's suggestions.

What You’ll Do

• Oversee the coordination of appointments and scheduling.


• Support the on-site administrative team and Medical Provider.


• Possess expert knowledge of wellness testing and Next Health services.


• Follow up on patient inquiries and repeat testing.


• Ensure open lines of communication with VIPs, EP patients, and internal departments to ensure a seamless experience throughout their journey.


• Address and resolve any concerns or issues raised by VIPs promptly and professionally.


• Work closely with the Wellness Director to enhance and develop the Executive Physical Program into the leading longevity program.


• Contribute insights, ideas, and suggestions to continuously improve the program's effectiveness and relevance to VIPs and executives.

What You’ll Bring

• Excellent interpersonal and communication skills.


• Exceptional organizational and multitasking abilities.


• Proficiency in technology platforms and software (Notion, GSuite).


• Advanced administrative competencies: scheduling, logistics, client outreach, and coordination. In-depth knowledge of Next Health services and functional health.

Our Culture & Perks

Our workplace values emphasize effective communication, exceptional customer service, professionalism, promptness, trustworthiness, efficiency, and teamwork. We are committed to supporting customers and patients in transformative care experiences and contributing to improved overall health and well-being.

Expected Compensation

The offered pay may vary based on individualized factors such as job-related knowledge, skills, and experience. The total compensation package may also include additional elements depending on the specific position offered. Details about participation in benefit plans will be provided upon receiving an offer of employment.

Next Health is an Equal Opportunity / Aff… dedicated to fostering diversity in the workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.