Executive Business & Technical Operations Manager

Crown Supply Co., Inc.; Rhode Island; On-site; USD 90,000 - 110,000; Full time

Job summary

Join a dynamic and growing company as an Executive Business & Technical Operations Manager, where you will have the opportunity to shape and drive business growth through technology and process improvements. This role is perfect for a high-caliber professional who thrives in solving complex challenges and leading technology-driven initiatives. You will work closely with the senior executive team to analyze performance, implement key projects, and enhance operational efficiency across multiple business units. With a focus on professional development and a pathway to executive management, this position offers a competitive salary and the chance to make a significant impact on the company's future.

Benefits

Growth & Leadership Opportunity

Competitive Salary & Benefits

Professional Development Support

Impact the Business Directly

Qualifications

• Expertise in database management and data-driven decision-making.
• Proven experience with ERP and CRM systems for business optimization.

Responsibilities

• Optimize business processes and manage technical projects for efficiency.
• Lead data-driven initiatives to support strategic business decisions.

Skills

Database Management

Problem-Solving

Strategic Thinking

Communication Skills

Project Management

Financial Modeling

Education

Bachelor's Degree in Business or related field

Tools

SQL

Zoho CRM

ERP (Activant Prophet 21)

Power BI

Tableau

Job description

Executive Business & Technical Operations Manager

This Multi Location Growing business in Providence, RI is seeking a high-caliber professional with a deep understanding of business operations, technology, and strategy to work directly with our senior executive team. This is not just an analyst or a project manager role—this is an opportunity to shape and drive business growth using data, technology, and process improvements.

You will be our right-hand person in optimizing business processes, managing high-level technical projects, and improving operational efficiency across multiple business units. If you thrive in solving complex business challenges, analyzing data, and leading technology-driven initiatives, this is the perfect role for you.

Executive Business & Technical Operations Manager Tasks:

• Work directly with the senior executive team to analyze business performance, identify inefficiencies, and drive strategic decisions.
• Take charge of key projects such as PIM implementation, CRM optimizations (Zoho), and API integrations with vendors & ERP systems.
• Lead data-driven decision-making by designing dashboards, reports, and models that support business growth.
• Attend operations and management meetings, providing insights to improve business performance.

Technology & Business Process Optimization

• Analyze ERP (Activant Prophet 21), CRM (Zoho), and Business Intelligence systems for optimization opportunities.
• Manage data integrity, develop SQL queries, API integrations, and automation solutions to streamline workflows.
• Oversee and coordinate third-party consultants and IT teams for high-priority initiatives.

Financial Analysis & Decision Support

• Build financial models, forecasting tools, and cost-saving analyses to improve business profitability.
• Develop detailed reports that provide actionable insights into sales, expenses, and operational efficiencies.

High-Level Project Management

• Lead the execution of cross-functional initiatives, ensuring alignment with company goals.
• Identify and document inefficiencies in current business processes, proposing and executing data-driven solutions.
• Implement project management best practices, ensuring all business units operate at peak efficiency.

Executive Business & Technical Operations Manager Qualifications:

Technical & Analytical Mastery

• Strong database management (SQL, ODBC, API integrations, and systems interconnectivity).
• Experience with Zoho CRM, ERP platforms (P21), and data visualization tools (Power BI, Tableau, etc.).

Business Operations & Strategy Mindset

• Ability to evaluate and improve company-wide operational workflows using data-driven solutions.
• Proven track record of leading business transformation projects using technology.
• Understanding of process optimization, business intelligence, and financial modeling.
• Ability to work independently while proactively supporting the executive team.
• Strong problem-solving and strategic thinking skills to drive company-wide improvements.
• Clear and effective communicator who can translate technical data into business recommendations.
• Experience leading cross-functional teams in technology and business operations projects.
• Familiarity with ERP & CRM customization, workflow automation, and business intelligence solutions.
• A self-starter who thrives in a high-performance environment and is capable of managing multiple priorities.

Why Join Us?

• Growth & Leadership Opportunity – This role is designed to evolve into an executive management position within our companies.
• Competitive Salary & Benefits – Pay is based on experience, Seeking top talent Salary Range $90,000+
• Impact the Business Directly – Your work will shape the future of the company, driving efficiency and growth.
• Professional Development – We support continuous education, certifications, and executive training to develop your career further.

How to Apply

If you’re a technical and business-minded professional who thrives in a high-level strategic role, we want to hear from you!

Apply Now – Send your resume and cover letter explaining how your skills align with this role.

EOE

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries
• Appliances, Electrical, and Electronics Manufacturing, Wholesale, and Construction