Executive Banquet Captain

JPMorganChase; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorganChase is seeking a Corporate Dining Captain to oversee food and beverage operations for Dining amenities in a fast-paced corporate setting. You will lead and supervise dining staff, ensure seamless service, maintain top quality standards, and foster a positive atmosphere for guests and colleagues.

You will inspire a team to deliver exceptional dining experiences, manage shift operations across dining rooms and pantries, uphold sanitation and guest service standards, and address issues

Qualifications

• Exceptional food and beverage knowledge.
• Experience with POS systems and reporting.
• Ability to lift up to 30 lbs.
• Flexible schedule: late nights, holidays, long shifts.
• Can stand for 10-12 hours per shift.
• 3 years in fine dining or luxury hotel.

Responsibilities

• Demonstrate and promote JPMC's culture, always positively representing the Company.
• Oversee all aspects of service, including dining room, private dining rooms, and pantries.
• Uphold standards of the JPMC Client Dining service, appearance, and conduct.
• Promote teamwork within the Client Centers.
• Ensure sanitation compliance with NYC Health Department Code.
• Monitor food storage, handling, and preparation for safety.
• Develop relationships with guests and key users.
• Actively participate in service to ensure quality standards.
• Resolve guest complaints and escalate when necessary.

Skills

F&B knowledge

POS systems

Team leadership

Food safety

Flexible schedule

Tools

POS systems

Job description

Job Description

Corporate Dining Captain to oversee food and beverage operations for Dining amenities. Position requires exceptional leadership skills, strong knowledge of food and beverage service, and a passion for delivering outstanding customer experiences. The Corporate Dining Captain will be responsible for successful shift supervision including dining staff, ensuring seamless service, maintaining quality standards, and fostering a positive atmosphere.

Job Description

Corporate Dining Captain to oversee food and beverage operations for Dining amenities. Position requires exceptional leadership skills, strong knowledge of food and beverage service, and a passion for delivering outstanding customer experiences. The Corporate Dining Captain will be responsible for successful shift supervision including dining staff, ensuring seamless service, maintaining quality standards, and fostering a positive atmosphere.

As a Corporate Dining Captain in our team, you will lead and inspire a team to deliver exceptional dining experiences in a dynamic corporate setting. Use your leadership skills and food and beverage expertise to oversee operations, ensure seamless service, and maintain the highest quality standards. If you're passionate about hospitality and thrive in creating positive, memorable moments for guests and staff alike.

Job Responsibilities

• Demonstrate and promote JPMC's culture, always positively representing the Company.
• Oversee all aspects of service, including those in the dining room, private dining rooms, and pantries. Ensure the highest levels of organization are always maintained, without exception.
• Uphold all standards of the JPMC Client Dining service, appearance, and conduct, always promoting positive public and employee relations.
• Promote teamwork within the Client Centers, creating a positive work environment.
• Ensure sanitation compliance with NYC Health Department Code throughout the Client Center.
• Monitor food storage, handling, and preparation processes to maintain food safety standards.
• Develop relationships with guest and key users. Meet the expectations and requirements of our guests, always acting with our guests in mind.
• Actively participate in service to ensure quality standards are met to offer best in class client experience.
• Effectively resolve guest complaints and issues. Escalating to Managers when necessary.

Required Qualifications, Capabilities And Skills

• Exceptional food and beverage knowledge
• Experience with POS systems and reporting
• Ability to lift up to 30 lbs
• Flexible schedule: late nights, holidays, long shifts
• Can stand for 10-12 hours per shift
• Process improvement mindset
• Acts with integrity and chooses ethical actions
• Protects company, clients, and customers
• Works independently and makes sound business decisions
• 3 years in fine dining or luxury hotel

High-volume, Full-service Dining Experience Required

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.