Executive Assistant to the CEO

Self-Help Credit Union; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive nonprofit compensation

Generous benefits package

Job summary

Self-Help Credit Union is seeking an Executive Assistant to the CEO in Durham, NC. The role involves high-level administrative support, including managing the CEO's calendar, coordinating travel, and ensuring timely communication with board members.

The ideal candidate has an Associate's degree, seven years of administrative experience, and proficiency in Microsoft Office. A strong commitment to the organization’s mission of economic opportunity for underserved communities is essential.

Qualifications

• Seven years of increasingly responsible administrative support experience.
• Experience providing executive-level support preferred.
• Ability to adapt to changing priorities and effectively plan work.

Responsibilities

• Compile and deliver accurate Board Packets for meetings.
• Manage the calendar of the CEO and coordinate travel logistics.
• Compose correspondence based on direction.

Skills

Administrative support

Communication skills

Problem-solving

Teamwork

Microsoft Office Suite

Discretion

Education

Associate's Degree or equivalent experience

Job description

Executive Assistant to the CEO – Durham, NC

Self-Help is an economic justice organization. We are seeking an Executive Assistant to the CEO to provide high-level administrative support to the CEO and other senior leaders. The role involves confidential tasks, discretion, good judgment, and priority handling for conflicting needs.

Responsibilities

• Compiling and delivering timely and accurate Board Packets for monthly Board Meetings.
• Ensuring clear and timely communication with board members, receipt and distribution of reports, efficient preparation for meetings, and timely and accurate follow‑up.
• Managing the calendar of the CEO.
• Coordinating travel and confirming travel logistics.
• Completing and tracking expense reports.
• Conducting follow‑up needed from events.
• Composing correspondence based on verbal direction and/or knowledge of company policies or procedures.
• Reading and routing incoming mail; filing correspondence and other records; maintaining electronic and manual file systems.
• Responding to visitors or callers seeking access to the CEO or seeking organizational information, determining the nature of the query and directing them to the appropriate person or providing information when able.
• Scheduling appointments as requested when appropriate.
• Prioritizing and resolving conflicting needs, proactively identifying potential solutions to anticipated conflicts and following through on tasks to completion with minimal direction within appropriate deadlines.
• Handling all matters with the highest level of confidentiality and discretion.
• Providing support for the development and coordination of all materials to be utilized during general meetings, board meetings, and special events.
• Arranging catering, video, and conferencing needs for general meetings, board meetings, and special events.
• Recording minutes of meetings and distributing them to participants in a timely manner as needed.

Qualifications

• Associate’s Degree or equivalent relevant experience.
• Seven years of increasingly responsible administrative support experience.
• Experience providing executive‑level support (preferred).
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that prioritize teamwork and collaboration.
• Advanced problem‑solving skills and ability to resolve potential conflicts.
• Excellent interpersonal skills, including the ability to interact with individuals at all levels.
• Excellent written and verbal communication skills.
• Ability to adapt to changing priorities, effectively plan, organize, and prioritize work, and accelerate priorities when needed.
• Knowledge of administrative and clerical procedures, file and record management, form design, and other office procedures and terminology.
• Proficiency with the Microsoft Office suite, intermediate Excel skills, and comfort working with technology.
• Willingness to work overtime when needed.

Core Values

• Mission Before Self
• Service With Excellence
• Embracing & Promoting Change
• Results Not Credit
• Diversity as a Strength
• Financial Sustainability for Mission Impact

Compensation & Benefits

Competitive nonprofit compensation based on experience, plus a generous benefits package. Compensation ranges for each position are based on local market rates and will be determined by geography, role, and experience.

Equal Employment Opportunity Statement

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.