Executive Assistant to the CEO

Self-Help Services Corp; Durham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous benefits package

Equal opportunity employer

Job summary

Self-Help Services Corp in Durham, NC, seeks a dedicated Executive Assistant to support organizational leadership. Responsibilities include managing the CEO’s calendar, compiling board meeting materials, and ensuring efficient communication between board members and the CEO.

The ideal candidate will have an Associate's Degree or relevant experience plus 7 years of administrative support, with a strong commitment to the organization’s mission of creating economic opportunities for underserved communities. This competitive role offers benefits based on experience.

Qualifications

• Seven years of administrative support experience.
• Experience providing executive-level support preferred.
• Ability to handle matters with confidentiality and discretion.

Responsibilities

• Compiling and delivering board packets for meetings.
• Managing the CEO’s calendar and coordinating travel.
• Responding to visitors or calls seeking access to the CEO.

Skills

Administrative support

Interpersonal skills

Communication skills

Problem-solving skills

Proficiency in Microsoft Office

Education

Associate's Degree or equivalent experience

Tools

Microsoft Office Suite

Excel

Job description

About Self-Help

Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers in building wealth. At the core of our work is a drive to create and protect ownership and economic opportunity. We are committed to economic justice—providing the basic infrastructure communities need to thrive, from high-quality schools to grocery stores that sell fresh foods and neighborhood resources—regardless of demographics, income, or wealth. We continually seek new ways to pursue greater economic justice through fair and affordable loans, partner collaboration, and advocacy for policy change.

Executive Assistant Responsibilities

• Compiling and delivering timely and accurate board packets for monthly board meetings.
• Ensuring clear and timely communication with board members, receipt and distribution of reports, efficient preparation for meetings, and timely and accurate follow‑up.
• Managing the CEO’s calendar.
• Coordinating travel and confirming travel logistics.
• Completing and tracking expense reports.
• Conducting follow‑up needed from events.
• Composing correspondence based on verbal direction and/or knowledge of company policies or procedures.
• Reading and routing incoming mail; filing correspondence and other records; maintaining electronic as well as manual file systems.
• Responding to visitors or callers seeking access to the CEO or seeking organizational information, ascertaining the nature of the query and directing them to the appropriate person for response and/or providing information when able.
• Scheduling appointments as requested when appropriate.
• Prioritizing and resolving conflicting needs, proactively identifying potential solutions to anticipated conflicts and following through on all tasks to completion with minimal direction and within the appropriate deadlines.
• Handling all matters with the highest level of confidentiality and discretion.
• Providing support for the development and coordination of all materials to be utilized during general meetings, board meetings, and special events.
• Arranging catering, video, and conferencing needs for general meetings, board meetings, and special events.
• Recording minutes of meetings and distributing them to meeting participants in a timely manner as needed.

Qualifications

• Associate’s Degree or an equivalent relevant experience.
• Seven years of increasingly responsible administrative support experience.
• Experience providing executive-level support preferred.
• Strong commitment to our mission—creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that place priority on teamwork and collaboration.
• Advanced problem‑solving skills and ability to resolve potential conflicts.
• Excellent interpersonal skills, including the ability to interact with individuals at all levels.
• Excellent written and verbal communication skills.
• Ability to easily adapt to changing priorities and to effectively plan, organize, and prioritize work, including the ability to identify and/or accelerate priorities when needed.
• Knowledge of administrative and clerical procedures, managing files and records, designing forms, and other office procedures and terminology.
• Proficient with Microsoft Office suite, intermediate Excel skills, and comfortable working with technology.
• Ability and willingness to work overtime when needed.

Core Values

• Mission Before Self
• Service With Excellence
• Embracing & Promoting Change
• Results Not Credit
• Diversity as a Strength
• Financial Sustainability for Mission Impact

Compensation

Competitive nonprofit compensation based on experience, plus a generous benefits package. Compensation ranges for each position are determined by local market rates, geography, role, and experience.

Equal Opportunity & Accessibility

Self‑Help is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Self‑Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please request the appropriate accommodation by emailing: applicationassistance@self‑help.org.