Executive Assistant to Sr. VP and President of EPA

Emerson Hospital; West Concord (MA); On-site; USD 39,000 - 62,000; Full time

Job summary

Emerson Hospital in Concord, MA seeks an Executive Assistant to the Sr. VP and President of EPA to provide high-level administrative, operational, and executive support to senior leadership.

The role serves as a central coordinator among leadership, hospital administration, physicians, staff, patients, and external partners. The ideal candidate has a BA/BS and at least three years of executive support experience, excellent secretarial and customer service skills, strong English, and proficiency

Qualifications

• BA/BS degree or comparable training and/or experience.
• Minimum three years experience in an executive support capacity.
• Excellent secretarial, administrative, interpersonal and communication skills.
• Ability to work independently and make decisions within designated authority.
• Knowledge of hospital structure and procedures.
• Excellent customer service skills.
• Must be able to read, write, and communicate in English.
• Typing at 55 wpm.
• Strong computer skills required (Word, Excel, Powerpoint, Outlook).
• Ability to maintain confidential information.

Responsibilities

• Provides comprehensive administrative support to the Senior Vice President and President of Emerson Practice Associates.
• Answers telephone calls and respond to inquiries in a professional, pleasant, and positive manner.
• Manage appointment inquiry line, triage new patient requests
• Coordinates interviews for leadership positions, including developing interview itineraries, coordinating evaluations, and arranging travel accommodations as needed.
• Plans and coordinates corporate functions and events for Emerson Practice Associates.
• Coordinates Board and Committee meetings, including preparing agendas, compiling meeting materials, coordinating logistics, and recording, drafting and distributing meeting minutes.
• Provides administrative support to the Senior Leadership Team, including scheduling meetings and answering phones as needed.
• Collaborate with other Executive Assistants within Administration to provide coordinated administrative support to the Senior Leadership Team.
• Processes check requests, capital requisitions, and other administrative or financial documentation as needed.
• Processes payroll for leaders reporting to the Senior Vice President and President of Emerson Practice Associates.
• Manages and maintains administrative office supplies and ensures adequate inventory is available.
• Exercises sound judgment and initiative in the absence of the Senior Vice President, taking authorized action on matters requiring attention and appropriately referring issues to the designated authority.
• Mantains and supports patients’ rights to care, privacy, dignity, and respect in accordance with hospital policies and applicable standards.
• Performs other duties and responsibilities as assigned.

Skills

Secretarial skills

Administrative skills

Interpersonal skills

Communication skills

Customer service

English proficiency

Typing 55 wpm

MS Office

Confidentiality

Education

BA/BS degree or comparable training

Tools

Word

Excel

PowerPoint

Outlook

Job description

Executive Assistant to Sr. VP and President of EPA

Concord , MA

Clerical & Administrative Support

Full Time , Day shift , 8:30am-5:00pm

Hours/Pay Period: 40

Salary Range: $28.00 - $45.00 / Hourly

This position is 100% onsite at Emerson Hospital in Concord, MA

Position Summary

Reporting to the President of Emerson Practice Associates (EPA) and the Senior Vice President, this position provides high-level administrative, operational, and executive support to senior leadership. The role serves as a central point of coordination among executive leadership, hospital administration, physicians, staff, patients, and external partners. Responsibilities include executive calendar and communication management, meeting and some event coordination, Board and Committee support, leadership recruitment, inpatient service coordination, and patient access and intake support. The position requires strong organizational skills, discretion, professionalism, sound judgment, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Job Functions

• Provides comprehensive administrative support to the Senior Vice President and President of Emerson Practice Associates (EPA), including drafting correspondence, scheduling meetings, answering phones, managing calendars, and directing phone messages to the appropriate administrative staff.
• Answers telephone calls and respond to inquiries in a professional, pleasant, and positive manner. Prepares clear, accurate, and timely messages and ensures effective communication with staff and leadership.
• Manage appointment inquiry line, triage new patient requests
• Coordinates interviews for leadership positions, including developing interview itineraries, coordinating evaluations, and arranging travel accommodations as needed.
• Plans and coordinates corporate functions and events for Emerson Practice Associates.
• Coordinates Board and Committee meetings, including preparing agendas, compiling meeting materials, coordinating logistics, and recording, drafting and distributing meeting minutes.
• Provides administrative support to the Senior Leadership Team, including scheduling meetings and answering phones as needed.
• Collaborate with other Executive Assistants within Administration to provide coordinated administrative support to the Senior Leadership Team.
• Processes check requests, capital requisitions, and other administrative or financial documentation as needed.
• Processes payroll for leaders reporting to the Senior Vice President and President of Emerson Practice Associates.
• Manages and maintains administrative office supplies and ensures adequate inventory is available.
• Exercises sound judgment and initiative in the absence of the Senior Vice President, taking authorized action on matters requiring attention and appropriately referring issues to the designated authority.
• Maintains and supports patients’ rights to care, privacy, dignity, and respect in accordance with hospital policies and applicable standards.
• Performs other duties and responsibilities as assigned.

Minimum Qualifications

• BA/BS degree or comparable training and/or experience required.

• Minimum three years experience in an executive support capacity required.

• None required

• Excellent secretarial, administrative, interpersonal and communication skills.
• Ability to work independently and make decisions within designated authority.
• Knowledge of hospital structure and procedures.
• Excellent customer service skills.
• Must be able to read, write, and communicate in English.
• Typing at 55 wpm.
• Strong computer skills required (Word, Excel, Powerpoint, Outlook).
• Ability to maintain confidential information.