Executive Assistant Team Lead - Strategy & Ops

Speedrun Talent Network; San Francisco (CA); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Plaid’s Executive Assistant (EA) Team Lead will partner with senior leaders and directly support one C‑Suite executive. You will set standards, scale the EA program, and drive efficiency through technology and AI. You’ll lead a team of EAs, ensure coverage, and collaborate with the People Team on leadership support initiatives.

You’ll shape leadership rhythms, onsite planning, and high‑impact programs while growing talent and maintaining confidentiality and trust in a fast‑paced environment.

Formación

• 8+ years of experience as an EA supporting C‑suite executives in complex, fast‑paced environments.
• 3-5 years of experience leading, coaching, or managing EAs or administrative teams.
• A track record of developing people, with the ability to give clear, direct feedback and help others grow.
• Experience planning and running complex programs and events, such as leadership onsites, Board meetings, All Hands, and company events.
• A strategic and operational mindset, with the ability to turn recurring work into scalable, repeatable systems.
• Strong judgment and discretion when handling confidential and sensitive information.
• Ability to build trust and influence senior leaders and cross‑functional partners without relying on authority.
• Builder mindset, with comfort using technology, AI, and automation to improve how work gets done.
• Excellent written and verbal communication skills.

Responsabilidades

• Lead, coach, and develop a team of EAs through regular 1:1s, candid feedback, goal setting, and career development.
• Provide direct support for one C‑Suite Executive and back up coverage as needed.
• Set the vision and operating standards for the EA program, including onboarding, role expectations, coverage, and ways of working.
• Build scalable playbooks, templates, and repeatable approaches for leadership meetings, onsite planning, All Hands, company events, and other high-impact programs.
• Foster a connected EA community through shared practices, knowledge sharing, and thoughtful coverage across the team.
• Partner with executives and their EAs to understand priorities, calibrate support, and ensure the right level of coverage.
• Own hiring for the EA team, including defining the bar, partnering with Recruiting, and onboarding new hires.
• Identify and implement efficiencies through technology, AI, and automation to improve how the team works.
• Serve as an escalation point and thought partner for complex, sensitive, or cross-functional situations.
• Partner with the People Team on programs and initiatives involving executive and leadership support.

Conocimientos

EA to C‑suite

Leadership

Event planning

Communication

AI/automation mindset

Descripción del empleo

Plaid’s Executive Assistant (EA) Team Lead will partner with senior leaders and directly support one C‑Suite executive. You will set standards, scale the EA program, and drive efficiency through technology and AI. You’ll lead a team of EAs, ensure coverage, and collaborate with the People Team on leadership support initiatives.

You’ll shape leadership rhythms, onsite planning, and high‑impact programs while growing talent and maintaining confidentiality and trust in a fast‑paced environment.