Executive Assistant / Receptionist (On-Site)

Doctors HealthCare Plans, Inc.; Miami (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Doctors HealthCare Plans, Inc. is seeking an Executive Assistant / Receptionist to support daily operations and senior executives.

The role serves as the front-line administrator for the corporate office, handling calls, guest management, travel, and confidential information with discretion. You will coordinate calendars for the CEO and Executive Team, assist with HR events, and ensure a professional, organized office environment.

Qualifications

• 2-3 years of relevant administrative or executive-support experience.
• Excellent written and verbal communication skills; bilingual English/Spanish required.
• Strong interpersonal skills to work effectively with employees, executives, members, providers, and visitors.
• Professional attitude, appearance, and demeanor.
• Exceptional organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Demonstrated reliability, dependability, and punctuality with a strong commitment to maintaining consistent office coverage.
• Flexible and adaptable to changing priorities and to support the Executive Team and office operations.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Serve as the administrative hub of the corporate office, supporting executive leadership and HR.
• Act as first point of contact for visitors, members, providers, vendors, and callers.
• Answer, screen, and direct incoming calls in a courteous manner.
• Greet visitors and manage secure access with visitor logs and badges.
• Maintain office security and monitor visitor access.
• Review mail and coordinate address updates and redelivery.
• Order, stock, and manage office supplies and inventory.
• Keep reception areas and conference rooms organized and presentable.
• Coordinate conference room scheduling and meetings setup (AV, refreshments).
• Communicate with building management to resolve office issues including accessibility and parking.
• Provide high-level administrative support to CEO and Executive Team (preparing docs, reports, presentations).
• Manage calendars and scheduling for executives; arrange travel and expense reporting.
• Handle sensitive information discreetly.
• Assist HR with event coordination and office projects.

Skills

Bilingual English/Spanish

Strong interpersonal skills

Organizational skills

Time management

Discretion and confidentiality

Adaptability

Tools

Microsoft Office Suite

Job description

Position Purpose

The Executive Assistant / Receptionist is responsible for performing clerical tasks within an office setting to support daily operations, as well as provide high-level administrative support to senior executives, handling a wide range of tasks with discretion and professionalism.

Key Responsibilities

• Serve as the administrative hub of the corporate office by ensuring efficient front office operations while providing exceptional administrative support to executive leadership and Human Resources.
• Serve as the first point of contact for visitors, members, providers, vendors, and callers, creating a professional and welcoming experience.
• Answer, screen, and direct incoming phone calls in a courteous and professional manner.
• Greet visitors upon arrival, announce them appropriately, and ensure all guests follow office security procedures.
• Maintain office security by managing visitor access, issuing visitor badges, and maintaining visitor logs.
• Review returned member mail, document address updates in the appropriate operating system, and coordinate redelivery to the correct address.
• Order, stock, and maintain office, kitchen, and conference room supplies; monitor inventory levels and coordinate vendor orders.
• Ensure the reception area, conference rooms, and common office spaces remain organized, clean, and presentation-ready throughout the day.
• Coordinate conference room scheduling and assist with meeting setup, including audiovisual equipment, refreshments, and room preparation.
• Effectively communicate with building property management and landlord to resolve issues within the office, including accessibility and parking matters.
• Provide high-level administrative support to the CEO and the Executive Team, including preparing correspondence, reports, presentations, and other business documents.
• Manage calendars for assigned executives by scheduling meetings, coordinating appointments, and resolving scheduling conflicts.
• Assist with business travel arrangements, meeting logistics, and expense reporting for executive leadership, as assigned.
• Handle sensitive and confidential information with professionalism, discretion, and sound judgment.
• Assist Human Resources with event coordination, and other administrative projects as needed.
• Support HR team with coordinating office events, meetings, and employee engagement activities, including ordering catering and preparing meeting materials.
• Demonstrate flexibility by providing administrative and operational support across departments based on organizational priorities and business needs.
• Identify opportunities to improve administrative processes and recommend solutions that increase efficiency and enhance the employee and visitor experience.
• Perform other duties and special projects as assigned by Human Resources, the CEO, or the Executive Team.

Qualifications

• 2-3 years of relevant administrative or executive-support experience required
• Excellent written and verbal communication skills (bilingual English/Spanish required)
• Strong interpersonal skills with the ability to work effectively with employees, executives, members, providers, and visitors
• Professional attitude, appearance, and demeanor
• Exceptional organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment
• Demonstrated reliability, dependability, and punctuality with a strong commitment to maintaining consistent office coverage
• Flexible and adaptable, with the ability to respond to changing priorities and provide support to the Executive Team and office operations as needed
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and comfortable learning new software applications
• Strong attention to detail with the ability to work independently while managing competing deadlines
• Positive, customer service-oriented mindset with a willingness to take initiative and assist wherever needed

Note: This description indicates, in general terms, the type and level of work performed andresponsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP