Executive Assistant & Office Operations Lead

Brightview Senior Living; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Employee assistance program

Job summary

Brightview Senior Living is seeking an Executive Assistant to the CEO and Office Manager in our Home Office in Baltimore, MD. The role provides proactive executive support, manages priorities, communications, scheduling, and organizational alignment to optimize the CEO’s time and leadership impact.

You will supervise the Receptionist, coordinate travel, plan engagements, and lead office operations while serving as a visible ambassador for Brightview values and culture.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 5+ years of progressive executive support experience, including direct support of a CEO, President, Founder, or Senior Executive.
• Demonstrated ability to manage complex calendars, competing priorities, and confidential information.
• Advanced skills in MS Office products including Excel, Word, PowerPoint, and Outlook; proficiency with Internet applications.
• Exceptional written and verbal communication skills in English, with demonstrated ability to engage confidently and professionally with individuals at all organizational levels, including Senior Executives, board members, employees, and external business partners.
• Strategic planning, project management, and problem-solving capabilities, with a proactive approach to anticipating needs and addressing challenges.
• Strong leadership and organizational management skills, with the ability to prioritize competing demands, drive execution, and achieve results through influence and collaboration.

Responsibilities

• Manage the CEO's complex calendar, ensuring alignment with organizational priorities and strategic objectives, working with other Executive Assistants as needed to arrange meetings with other leaders.
• Proactively create and protect dedicated time blocks within the CEO's schedule for strategic planning, organizational leadership, relationship development, and Brightview community visits.
• Draft, edit, proofread, and prepare correspondence, PowerPoint presentations, reports, spreadsheets, talking points, action items and meeting briefing materials.
• Plan and execute internal and external engagements that enhance the CEO's effectiveness, visibility, and stakeholder relationships, including community visits, guests, and vendor visits, speaking engagements, conferences, executive committee meetings, team meetings, and leadership events.
• Coordinate travel and logistics for CEO as well as colleagues and guests on behalf of CEO, such as travel, room reservations, transportation, meeting space, equipment, meals/catering, and prepare itineraries, agendas and other supporting materials.
• Maintain and regularly review a tracking system for open items, executive commitments, strategic initiatives, and follow-up actions requiring CEO attention.
• Manage special projects, conduct research, and gather information on behalf of CEO, maintaining confidentiality, discretion, and professionalism.
• Serve as a visible ambassador for the CEO's and organization’s values, leadership priorities, and commitment to a welcoming, collaborative, and high-performing office culture.
• Other duties as assigned.

Skills

Executive support

Calendar management

MS Office

Verbal communication

Leadership

Education

Bachelor's degree

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Brightview Senior Living is seeking an Executive Assistant to the CEO and Office Manager in our Home Office in Baltimore, MD. The role provides proactive executive support, manages priorities, communications, scheduling, and organizational alignment to optimize the CEO’s time and leadership impact.

You will supervise the Receptionist, coordinate travel, plan engagements, and lead office operations while serving as a visible ambassador for Brightview values and culture.