Executive Assistant to the CEO & Office Manager

Brightview Senior Living; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Employee assistance program

Job summary

Brightview Senior Living is seeking an Executive Assistant to the CEO and Office Manager in our Home Office in Baltimore, MD. The role provides proactive executive support, manages priorities, communications, scheduling, and organizational alignment to optimize the CEO’s time and leadership impact.

You will supervise the Receptionist, coordinate travel, plan engagements, and lead office operations while serving as a visible ambassador for Brightview values and culture.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 5+ years of progressive executive support experience, including direct support of a CEO, President, Founder, or Senior Executive.
• Demonstrated ability to manage complex calendars, competing priorities, and confidential information.
• Advanced skills in MS Office products including Excel, Word, PowerPoint, and Outlook; proficiency with Internet applications.
• Exceptional written and verbal communication skills in English, with demonstrated ability to engage confidently and professionally with individuals at all organizational levels, including Senior Executives, board members, employees, and external business partners.
• Strategic planning, project management, and problem-solving capabilities, with a proactive approach to anticipating needs and addressing challenges.
• Strong leadership and organizational management skills, with the ability to prioritize competing demands, drive execution, and achieve results through influence and collaboration.

Responsibilities

• Manage the CEO's complex calendar, ensuring alignment with organizational priorities and strategic objectives, working with other Executive Assistants as needed to arrange meetings with other leaders.
• Proactively create and protect dedicated time blocks within the CEO's schedule for strategic planning, organizational leadership, relationship development, and Brightview community visits.
• Draft, edit, proofread, and prepare correspondence, PowerPoint presentations, reports, spreadsheets, talking points, action items and meeting briefing materials.
• Plan and execute internal and external engagements that enhance the CEO's effectiveness, visibility, and stakeholder relationships, including community visits, guests, and vendor visits, speaking engagements, conferences, executive committee meetings, team meetings, and leadership events.
• Coordinate travel and logistics for CEO as well as colleagues and guests on behalf of CEO, such as travel, room reservations, transportation, meeting space, equipment, meals/catering, and prepare itineraries, agendas and other supporting materials.
• Maintain and regularly review a tracking system for open items, executive commitments, strategic initiatives, and follow-up actions requiring CEO attention.
• Manage special projects, conduct research, and gather information on behalf of CEO, maintaining confidentiality, discretion, and professionalism.
• Serve as a visible ambassador for the CEO's and organization’s values, leadership priorities, and commitment to a welcoming, collaborative, and high-performing office culture.
• Other duties as assigned.

Skills

Executive support

Calendar management

MS Office

Verbal communication

Leadership

Education

Bachelor's degree

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

About Us

The Executive Assistant to the CEO and Office Manager at Brightview Senior Living is a highly visible role serving as a trusted partner to the CEO, providing proactive executive support through expert management of priorities, communications, scheduling, and organizational alignment. The role helps optimize the CEO's time, focus, leadership presence, and organization impact.

Maintaining an efficient and professional workplace, the Executive Assistant to the CEO and Office Manager also provides informal leadership, guidance, and coordination for other Executive Assistants across the organization in addition to supervising the Receptionist while working from our Home Office location in Baltimore, MD.

If you are known for your professionalism, proactivity, organizational agility, ability to anticipate needs before they arise, problem solving, office management, and ability to make an impact, this could be the perfect opportunity for you!

Responsibilities

• Manage the CEO's complex calendar, ensuring alignment with organizational priorities and strategic objectives, working with other Executive Assistants as needed to arrange meetings with other leaders.
• Proactively create and protect dedicated time blocks within the CEO's schedule for strategic planning, organizational leadership, relationship development, and Brightview community visits.
• Draft, edit, proofread, and prepare correspondence, PowerPoint presentations, reports, spreadsheets, talking points, action items and meeting briefing materials.
• Plan and execute internal and external engagements that enhance the CEO's effectiveness, visibility, and stakeholder relationships, including community visits, guests, and vendor visits, speaking engagements, conferences, executive committee meetings, team meetings, and leadership events.
• Coordinate travel and logistics for CEO as well as colleagues and guests on behalf of CEO, such as travel, room reservations, transportation, meeting space, equipment, meals/catering, and prepare itineraries, agendas and other supporting materials.
• Maintain and regularly review a tracking system for open items, executive commitments, strategic initiatives, and follow‑up actions requiring CEO attention.
• Manage special projects, conduct research, and gather information on behalf of CEO, maintaining confidentiality, discretion, and professionalism.
• Serve as a visible ambassador for the CEO's and organization’s values, leadership priorities, and commitment to a welcoming, collaborative, and high‑performing office culture.
• Other duties as assigned.

Office Management Responsibilities

• Oversee daily office operations to ensure a productive, efficient, and professional work environment.
• Serve as the primary point of contact for office-related matters including building management, facility vendors, and service providers.
• Provide day‑to‑day supervision, coaching, and performance management for the Receptionist, ensuring a professional, welcoming, and customer‑focused experience for employees, visitors, and other stakeholders.

Executive Assistant Team Oversight and Support Responsibilities

• Serve as a resource and informal leader for Executive Assistants across the organization, strengthening communication, collaboration, professionalism, and consistency while serving as a resource and advocate for the team.
• Ensure regular EA team connection and engagement to ensure sharing of best practices, adherence to standards, joint problem solving, training, and optimizing EA workflows.

Salary Range

USD $90,000.00 - USD $120,000.00 /Yr.

Compensation Disclosure

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 5+ years of progressive executive support experience, including direct support of a CEO, President, Founder, or Senior Executive.
• Demonstrated ability to manage complex calendars, competing priorities, and confidential information.
• Advanced skills in MS Office products including Excel, Word, PowerPoint, and Outlook; proficiency with Internet applications.
• Exceptional written and verbal communication skills in English, with demonstrated ability to engage confidently and professionally with individuals at all organizational levels, including Senior Executives, board members, employees, and external business partners.
• Strategic planning, project management, and problem‑solving capabilities, with a proactive approach to anticipating needs and addressing challenges.
• Strong leadership and organizational management skills, with the ability to prioritize competing demands, drive execution, and achieve results through influence and collaboration.

Why work at Brightview?

• Dedicated to Excellence: We lead the industry with a passion for delivering top‑notch services and groundbreaking care.
• Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.
• Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well‑being every day.
• Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well‑being.
• A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.