Executive Assistant I

KeyCorp; San Francisco (CA); On-site; USD 71,635,000 - 110,208,000; Full time

Job summary

KeyCorp is seeking an experienced executive administrative assistant in San Francisco to support the leadership team with complex calendar management, travel planning, and confidential HR tasks. This role is based in-office with frequent coordination of high‑level meetings and travel logistics.

The ideal candidate will have 5+ years supporting executives, exceptional communication skills, and proficiency with Outlook, Word, Excel, PowerPoint, and Teams.

Qualifications

• Minimum of 5 years of experience supporting executive management.
• Strong knowledge of Word, Excel, PowerPoint, Outlook, and Teams.
• Experience with Workday, CWT and Salesforce preferred.
• Reliable, proactive, and self-motivated with high discretion.
• Excellent written and verbal communication skills.
• Ability to manage multiple calendars and travel schedules.
• Experience with HR tasks like onboarding/offboarding and timecards.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, confidential environment.

Responsibilities

• Provide executive administrative support to leadership and manage complex calendars.
• Coordinate travel arrangements and ensure no schedule conflicts.
• Prepare materials, reports, and presentations for meetings.
• Handle confidential information with discretion.
• Support HR tasks including onboarding and timecards.
• Communicate with senior leaders, vendors, and teams professionally.
• Organize room setups and coordinate video conferences.
• Assist with special projects and ad hoc requests.
• Produce accurate, thorough reports and presentations.

Skills

Strong communication

Time management

Discretion & confidentiality

Problem solving

Tools

Word

Excel

PowerPoint

Outlook

Microsoft Teams

Workday

Salesforce

CWT

Job description

Location:1 California Street, San Francisco CaliforniaProvide executive administrative support performing diverse administrative and clerical duties and anticipating the team’s needs. Handles confidential information discreetly and professionally. Responsible for calendar management, correspondence, expense reports, travel arrangements, and HR needs. Handles incoming inquiries, research and communicates in a professional and timely manner. Responsible for meeting coordination, video conferencing and scheduling, and organizing proper room setup as needed. Prepares materials for meetings as requested. Coordinates various calendar events. Perform duties in a professional manner that includes thorough planning and research to result in completed assignments of the highest quality. Other duties/projects as requested.ESSENTIAL JOB FUNCTIONSUnder general supervision, provides administrative support to the leadership team to include the executing, maintaining, and coordinating complex calendar of meetings and travel.Interacts with senior leaders and executives within the organization and with outside professional organizations.Highly proficient in managing multiple executives’ calendars including scheduling of clients and internal employee meetings within Outlook.Heavy travel scheduling experience which includes, booking trips that require multiple segments, making sure meetings do not overlap with travel requirements as well as handling last minute travel changes.Provides superior client service during all interactions with clients, vendors, internal partners, and teammates.Strong verbal and written communication skills and the ability to work in a team environment.Effectively and decisively communicates on assignments to limit the need for multiple interactions with segment head and/or staff.Professional liaison that facilitates information flow, using clear and fact-based communicationHandles HR related tasks which includes onboarding/offboarding new hires, system access, timecards, purchasing and expenses.Handles confidential information and documents with discretion.Collects, compiles, and analyzes moderately complex data and information for inclusion in reports and presentation materials; also includes general running of reports as needed.Performs proactive problem research and assists in resolution.Manages day-to-day office operations, composes written communications as needed.Completes work in fast paced, changing environment without compromising accuracy.Clearly and immediately communicates and elevates any problems/issues.Assists with special projects for events, new processes, or presentations as they arise.REQUIRED QUALIFICATIONSHigh School Diploma or Equivalent experienceMinimum of 5 years relevant experience supporting executive management.Strong working knowledge of Word, Excel, PowerPoint, Outlook, Microsoft TeamsPreferred knowledge of Workday, CWT (travel system) and SalesforceReliable, proactive, and self-motivatedHigh-level problem-solving skills with the ability to prioritize and anticipate needs in fast pace, high pressure environment.Ability to engage with Executive Level ManagementExcellent written and verbal communication skillsStrong organizational and time management skillsExercises sound judgment, discretion, and confidentiality in all mattersTakes initiative and works independently on routine as well as more complex matters.Proven ability to manage multiple calendars and projects at one time.Work Location: Person will typically work from the office location for 4+ days a week.#INDKEYCOMPENSATION AND BENEFITSThis position is eligible to earn a base hourly rate in the range of $25.00 - $38.46 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 08/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].#LI-Hybrid