Executive Assistant II

KeyBank; Chicago (IL); On-site; USD 3,775,000 - 5,763,000; Full time

Job summary

KeyBank is seeking an experienced administrative professional in Chicago to support executives with calendar management, communications and client interactions. The role also handles expense reporting, travel arrangements and HR-related requisitions and attendance.

Responsibilities include coordinating meetings and events, preparing agendas, and ensuring accurate processing of invoices from contractors and vendors. Excellent organizational and communication skills are essential.

Qualifications

• High school Diploma or equivalent required.
• 5+ years administrative experience preferred.
• Strong organizational and client service skills essential.
• Attention to detail and ability to manage multiple tasks.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Excellent verbal and written communication; team-oriented.

Responsibilities

• Manage calendars, communications, and client interactions.
• Handle expense reports, travel arrangements, and HR needs including requisitions and attendance.
• Coordinate meetings, video conferences, and room setups; prepare agendas and materials.
• Plan and coordinate events with thorough research and quality deliverables.
• Process invoices from contractors, consultants and vendors accurately and timely.
• Support with reporting, meeting outlines, and potential network projects and initiatives.

Skills

Administrative experience

Outlook

Microsoft Word

Excel

PowerPoint

Team player

Attention to detail

Communication

Problem solving

Education

High school diploma

Undergraduate degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Location

1 N Wacker Drive, Chicago Illinois

Essential Job Functions

• Manages competing priorities in a fast-paced environment.
• Responsible for calendar management, communication and correspondence, client interactions, expense reports, travel arrangements, and human resource needs including requisition management and time and attendance.
• Responsible for meeting coordination, video conferencing and scheduling and organizing proper room setup as needed. Prepare agendas and materials for meetings.
• Coordinates events in a manner that includes thorough planning and research to result in completed assignments of the highest quality.
• Reviews and prioritizes incoming calls, requests, communications and documents. Takes initiative to research, summarize and resolve matters of reasonable to high complexity with limited direction. Asks appropriate clarifying questions, exercises judgment and provides information as appropriate.
• Works independently on more routine projects after acquiring initial experience.
• Assists with creation of reporting, meeting outlines, presentations and could be involved in Network projects and new initiatives.
• Responsible for the accurate & timely processing of invoices, from contractors, consultants & vendors.
• Communicate with & distribute material to other business lines & support groups ensuring all teams are keyed in on critical dates & deliverables.
• Completes a variety of special assignments and projects. Able to establish objectives, setting and adjusting priorities, efficiently managing time, gaining cooperation and participation from others through effective collaboration, monitoring progress, problem-solving, and implementing plans.
• Improves processes and procedures by evaluating current state and investigating best practice options for better efficiency and effectiveness.

Required Qualifications

• High school Diploma
• Minimum of five years of administrative experience and or equivalent business experience
• Very strong and proven organizational and client service skills.
• Demonstrated attention to detail and ability to prioritize and manage multiple tasks.
• Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail, organization and accuracy in work.
• Excellent verbal and written communication skills and ability to work in a team environment.
• Demonstrated ability to follow through on assignments, solve problems, and make decisions.
• Adept at interacting with senior executives; willing to provide assistance proactively or upon request.
• Flexible, adaptable; willing to embrace change.
• Maintain strict confidentiality of documents and information.

Preferred Qualifications

• Undergraduate degree
• Financial Services experience
• Takes initiative and works independently on routine and more complex matters.

Compensation And Benefits

This position is eligible to earn a base hourly rate in the range of $27.40 - $41.83 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/16/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].