Executive Assistant I

Zip Pay; New York (NY); Hybrid; USD 105,000 - 110,000; Full time

Job summary

Join a dynamic and innovative financial services company as an Executive Assistant, where you'll play a pivotal role in enhancing executive efficiency and organizational effectiveness. This hybrid opportunity allows you to work closely with senior leaders, managing complex calendars, streamlining communication, and overseeing key administrative functions. Your proactive approach and strategic mindset will be essential in navigating a fast-paced environment, ensuring that our leaders operate at peak performance. Embrace the chance to contribute to a vibrant culture that values collaboration and growth.

Benefits

Flexible working culture

Incentive programs

20 days PTO

Generous paid parental leave

100% employer covered insurance

Learning and wellness subscription stipend

Company-sponsored 401k match

Beautiful office with casual dress code

Qualifications

• 3+ years of experience supporting C-level executives.
• Proficient in managing complex calendars and communications.
• Strong organizational skills with attention to detail.

Responsibilities

• Manage complex calendars for senior executives.
• Coordinate travel arrangements and logistics.
• Serve as a liaison for executive communications.

Skills

Executive Support

Calendar Management

Communication Skills

Problem Solving

Organizational Skills

Relationship Management

Adaptability

Proactivity

Tools

Google Workspace

Microsoft Office Suite

Slack

Job description

• Demonstrated excellence in executive support, calendar management, and cross-functional coordination in a fast-paced, high-growth environment
• Be the force behind the focus; empowering two senior leaders to operate at peak performance by mastering their calendars, cutting through noise, and eliminating day-to-day friction
• This is a hybrid opportunity for NYC-based employees, with an average of 3+ in-office days per week at our Manhattan location to support close collaboration with senior leadership

Start your adventure with Zip

As an Executive Assistant at Zip, you’ll sit at the heart of our operations, enabling executive efficiency and organizational effectiveness. Based in our Manhattan office on a hybrid schedule (approximately three days per week), you’ll be instrumental in managing complex calendars, streamlining communication, and overseeing key administrative functions including travel coordination, expense reporting, and team event logistics. Your presence in the office will help drive connectivity and collaboration across teams, ensuring our leaders are supported in real time.

We’re looking for an Executive Assistant who is not only highly organized but also strategic, proactive, and adaptable. You’ll work closely with two dynamic and high impact leaders: our Chief Commercial Officer (CCO) and Vice President of US Strategy & Corporate Development. This is not just a scheduling role, it's a unique opportunity to act as an extension of the executives you support. You’ll need to be comfortable navigating ambiguity, making smart decisions independently, and leaning into in-office interactions that enhance executive alignment, culture, and momentum.

Interesting problems you’ll get to solve

• Executive Calendar Management: Own complex calendar coordination for two (potentially three) executives, balancing shifting priorities, time zones, and high volumes of meeting requests
• Meeting Coordination: Schedule and organize internal and external meetings primarily virtual across global time zones, ensuring all logistics are managed seamlessly
• Stakeholder Liaison: Serve as the primary point of contact for executive communications, acting as a trusted gatekeeper and liaison between executives and internal/external stakeholders
• Priority Alignment: Partner closely with executives to align on strategic priorities and ensure time is optimized around the most important initiatives
• Agenda & Meeting Readiness: Review and vet meeting requests to ensure agendas are clear and objectives are defined before time is committed
• Meeting Participation & Follow-Up: Join select meetings to manage agendas, take detailed notes, and circulate clear action items with accountability tracking
• Task & Action Management: Proactively follow up on delegated tasks to ensure timely progress and completion by relevant team members
• Travel & Logistics: Coordinate travel arrangements including flights, accommodations, and ground transportation while adapting to last-minute changes with ease
• Team Events & Culture Initiatives: Support the planning and execution of offsites, team-building events, and internal celebrations that foster engagement and connection
• Culture Champion: Embody and promote Zip’s core values; Customer First, Own It, Stronger Together, and Change the Game in every interaction and initiative

What you’ll bring to the team

• Proven Experience: 3+ years supporting C-level executives, senior leadership, or high-performing teams in a fast-paced, dynamic environment
• Location & Availability: Based in the New York City metro area with the ability to work from our Manhattan office an average of 3 days per week
• Proactive & Solutions-Oriented: Demonstrates a self-starter mindset with a “no task too big or small” attitude; takes initiative to solve problems before they arise
• Exceptional Organization: Highly detail-oriented and skilled at managing multiple competing priorities seamlessly, often under tight deadlines
• Strategic Partnership: Able to operate as an extension of the executive, anticipating needs, prioritizing demands, and contributing to the bigger picture
• High EQ & Relationship Management: Personable, emotionally intelligent, and adept at building strong, trusting relationships with executives, teams, and external partners
• Agility in Ambiguity: Comfortable navigating and adapting to evolving priorities in a scaling environment; thrives in change
• Excellent Communication Skills: Strong verbal and written communicator with a professional, polished presence across all mediums
• Tech-Savvy: Proficient in Google Workspace, Slack, and Microsoft Office Suite; eager to streamline operations and share productivity hacks with the team.

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Union Square office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.The annual base Pay Range for this position is $105,000-$110,000 USD. This range reflects our *Premium Location band (US2). Different bands may apply based on our tiered premium strategy if residence is outside of the New York Metropolitan Area.Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read ourZip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms Zip participates in the federal government’s E-Verify program

Before you apply, give Zip a try -> rebrand.ly/check-zip-out

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.