Executive Assistant/HR Designee

asmglobal; Richmond (NH); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Legends Global is seeking an Executive Assistant/HR Designee at SNHU Arena, Manchester, NH to provide high-level administrative support to leadership while owning core HR tasks. You will manage calendars, coordinate events, and assist with onboarding, benefits, payroll, and employee relations in a fast-paced venue environment.

The role combines office operations with HR responsibilities, requiring strong organization, communication, and adaptability.

Qualifications

• 2+ years of administrative and/or HR experience preferred (internships and part-time experience considered)
• Experience in customer service, hospitality, or office environments is a plus
• High school diploma or equivalent required; associate’s or bachelor’s degree in Business Administration or a related field preferred
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work effectively in a fast-paced, high-pressure environment
• Excellent communication, problem-solving, and customer service skills
• Proficiency with office equipment and willingness to adopt new technologies
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Proficiency in Microsoft Word, Excel, and PowerPoint; HRIS familiarity (Workday/ADP) and Canva is a plus
• Comfortable with technology

Responsibilities

• Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence
• Coordinate meetings, including logistics, materials, and follow-up
• Support internal and external communications and document preparation
• Assist with marketing-related administrative tasks, including coordination of materials and project support
• Oversee general office operations, including ordering supplies, equipment maintenance, and workspace organization
• Support customer service inquiries and responses
• Coordinate with IT providers for troubleshooting and scheduling support
• Reads and routes incoming mail and prepares routine correspondence
• Organize and maintain file systems and records
• Assist with VIP and Premium ticket requests and fulfillment
• Scheduling and appointment coordination
• Greet visitors and vendors and direct to appropriate area
• Prepare monthly facility reports and statistical data
• Assist with HR processes including onboarding, benefits, payroll, and reporting
• Support performance management, employee relations, and training

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Technology fluency

Flexible schedule

Team collaboration

Attention to detail

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

HRIS (Workday/ADP)

Canva

Job description

POSITION:

Executive Assistant/HR Designee

DEPARTMENT:

Human Resources

REPORTS TO:

General Manager

FLSA STATUS:

Salaried, Exempt

LOCATION:

SNHU Arena-Manchester, NH

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Executive Assistant / HR Designee plays a critical role as an operational partner, combining high-level administrative support with ownership of key human resources functions.

Administrative Support

• Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence

• Coordinate meetings, including logistics, materials, and follow-up

• Support internal and external communications and document preparation

• Assist with marketing-related administrative tasks, including coordination of materials and project support

• Oversee general office operations, including ordering supplies, equipment maintenance, and workspace organization

• Support customer service inquiries and responses

• Coordinate with IT providers for troubleshooting and scheduling support

• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Director or Manager

• Assists with customer service inquiries and responses. Composes and types routine correspondence

• Organizes and maintains file system and files, correspondence, and other records

• Helps with VIP and Premium ticket requests and assists with fulfillment

• Assisting with scheduling and making appointments

• Greets scheduled visitors & vendors and directs to appropriate area or person

• Conducts research and compiles and types statistical reports. Completes monthly facility reports

• Other duties assigned

Human Resources Responsibilities

• Ensure compliance with Legends Global HR policies and all applicable federal and New Hampshire employment regulations

• Administer HR policies, procedures, and programs for all facility personnel

• Manage full-cycle recruiting, including job postings, interviewing, hiring, and onboarding

• Coordinate and conduct new employee orientations

• Maintain employee records, including benefits participation, personnel changes, and reporting data

• Administer benefits programs (health, dental, vision, life, disability, leave programs, COBRA, and FMLA)

• Support performance management processes, including reviews and salary administration

• Provide guidance to management on employee relations matters and elevate issues as appropriate

• Coordinate or deliver training for managers and employees, including compliance and customer service programs

• Prepare separation documentation, conduct exit interviews, and track turnover trends

• Investigate workplace incidents and prepare reports for insurance carriers

• Assist with biweekly payroll processing, ensuring accuracy and timely submission

Additional Responsibilities

• Support overall HR and administrative operations and team coordination

• Collaborate with leadership and cross-functional teams to achieve business and operational goals

• Assist with reporting, special projects, and other duties as assigned

• Proactively identify areas where additional support is needed and step in as required

• Provide administrative and operational support during event days and high-volume periods

• Assist leadership and team operations in a fast-paced, dynamic environment

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this role.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent required; associate’s or bachelor’s degree in Business Administration or a related field preferred

• 2+ years of administrative and/or HR experience preferred (internships and part-time experience considered)

• Experience in customer service, hospitality, or office environments is a plus

SKILLS AND ABILITIES

• Strong organizational skills with the ability to manage multiple priorities

• Ability to work effectively in a fast-paced, high-pressure environment

• Excellent communication, problem-solving, and customer service skills

• Proficiency with office equipment and willingness to adopt new technologies

• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

• Proficiency in Microsoft Word, Excel, and PowerPoint; experience with HRIS platforms (e.g., Workday, ADP) and tools like Canva is a plus

• Comfortable with technology

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance; paid vacation; and a 401k plan.

WORKING CONDITIONS

Location: SNHU Arena, Manchester, NH

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long hours; use hands to handle files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.