Executive Assistant, Hospitality Ops | Proactive AI Tools

Reefcp; Lehi (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Generous Health Plan with HSA Match

Flexible Paid Time-off

Daily Company Lunches

Cell Phone Service Allowance

Discounts at Company-owned Resorts and

Job summary

Reef Capital, based in Utah, is seeking an Executive Assistant for Hospitality Operations to support the Chief Hospitality Officer and leadership team. This role manages calendars, inboxes, and cross-functional alignment across Customer Experience, Golf Operations, Retail & Brand Partnerships, and more, while driving process improvements and adopting AI tools.

Ideal candidates bring 2–5 years in executive support or operations, strong discretion, and superb organizational skills.

Qualifications

• 2-5 years of experience in executive support, project coordination, or operations administration (luxury, hospitality, or lifestyle environment preferred).
• Demonstrated proactivity through a track record of anticipating needs and solving problems before being asked.

Responsibilities

• Manage the Chief Hospitality Officer's calendar and travel logistics across a fast-moving portfolio of properties and workstreams.
• Manage the Chief Hospitality Officer's inbox by triaging, drafting, and following up on correspondence, and flag what needs personal attention.
• Draft agendas, take notes, and track follow-ups and action items through completion of division leadership meetings.
• Prepare internal communication packets, briefing materials, and correspondence with discretion and accuracy.
• Process invoices, expense reports, and vendor coordination as needed.
• Step in wherever needed to keep the Chief Hospitality Officer's day running smoothly when priorities shift quickly.

Skills

Executive support

Project coordination

Operations administration

Proactivity

Discretion

Executive presence

Communication

Tools

Microsoft Office

Teams

Claude AI

Agilysys

Job description

Reef Capital, based in Utah, is seeking an Executive Assistant for Hospitality Operations to support the Chief Hospitality Officer and leadership team. This role manages calendars, inboxes, and cross-functional alignment across Customer Experience, Golf Operations, Retail & Brand Partnerships, and more, while driving process improvements and adopting AI tools.

Ideal candidates bring 2–5 years in executive support or operations, strong discretion, and superb organizational skills.