Executive Assistant - Community Action Agency

LEO Inc.; Lynn (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

LEO Inc. in Lynn, MA is seeking an Executive Assistant who reports to the CEO and provides high‑level administrative and operational support to the CEO and the Senior Leadership Team.

You will ensure smooth operation by coordinating calendars, communications, and priority initiatives. As a trusted liaison, you will interact with staff, the Board of Directors, and external partners, handling confidential information with discretion, coordinating meetings and travel, and maintaining effective

Qualifications

• Associate's degree or higher is required; a bachelor's degree is preferred.
• Minimum 3 years of office administration and customer service experience.
• Strong proficiency with Microsoft Office Suite and other technology platforms.
• Ability to handle confidential information with discretion and diplomacy.
• Excellent organizational, strategic thinking, and problem-solving skills.
• Outstanding written and verbal communication; attention to detail.
• Strong interpersonal skills and cultural awareness.

Responsibilities

• Provide executive administrative support to the CEO and Director of Human Resources.
• Coordinate senior leadership projects and track action items.
• Update tracking systems and communicate follow-ups after Directors' Meetings.
• Monitor organizational priorities and ensure timely completion of leadership initiatives.
• Collaborate across departments to resolve operational challenges.
• Prepare minutes for senior leadership and Board meetings.
• Serve as primary contact for the Office of the CEO and manage communications.

Skills

Office administration

Customer service

Confidentiality & discretion

Organizational skills

Written & verbal communication

Interpersonal skills

Cultural competence

Board/meeting coordination

Project coordination

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office Suite

IT platforms

Job description

Primary Function

The Executive Assistant reports directly to the Chief Executive Officer (CEO) and provides high-level administrative and operational support to the CEO and Senior Leadership Team. This position ensures the efficient operation of the Senior Leadership Team by providing exceptional organizational, communication, and project coordination support. The Executive Assistant serves as a trusted liaison among leadership, staff, the Board of Directors, and external stakeholders, maintaining the highest standards of professionalism, confidentiality, and discretion.

Key Responsibilities

CEO & Senior Leadership Support

• Provide executive administrative support to the Chief Executive Officer and Director of Human Resources.
• Support the Coordination of senior leadership team projects and initiatives by maintaining project management and action tracking system.
• Update project management tracking system during weekly Directors' Meetings and communicate follow up assignments, deadlines, and action items.
• Assist with monitoring organizational priorities and ensuring timely completion of leadership initiatives.
• Collaborate with staff across departments to identify, analyze, and resolve operational challenges.
• Prepare minutes for senior leadership and Board meetings.
• Serve as the primary point of contact for the Office of the CEO, managing internal and external communications with professionalism and discretion.

Board of Directors Support

• Manage all Board and Committee communications, notifications, and documentation.
• Attend meetings, take minutes, and track compliance with state and federal requirements.
• Maintain board records and online board management systems.
• Document board actions and provide reports as needed.

Office Management

• Manage office operations, including supplies, equipment, and vendor coordination.
• Organize electronic and paper filing systems for confidential information.
• Coordinate conference attendance, meetings, and travel arrangements.
• Manage technology purchases serving as the liaison with IT consultants, including tracking internal IT service requests and billing records.

Skills & Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Minimum 3 years of office administration and customer service experience, preferably in a fast-paced environment.
• Strong proficiency in Microsoft Office Suite and other technology platforms.
• Demonstrated ability to provide high-level administrative support with confidentiality, discretion and diplomacy.
• Exceptional organizational, strategic thinking, and problem-solving skills.
• Excellent oral and written communication with attention to detail.
• Strong interpersonal skills with high emotional intelligence and cultural competence.
• Experience with federally and state-funded programs preferred.
• Commitment to the mission and values of the organization.

Schedule

Monday through Friday