Executive Assistant & CEO Operations

Kontakt Micro-Location Sp. Z.o.o.; New York (NY); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Equity participation

Health benefits

Dental benefits

Vision benefits

Paid time off

Flexible day per week

Leadership exposure

Job summary

You will coordinate complex domestic and international travel, prepare briefs, track commitments, and support executive leadership with discretion while helping the team run smoothly.

Qualifications

• 2–5 years of experience in executive support, operations, or related fields.
• Strong written communication and attention to detail.
• Ability to handle confidential information with discretion.
• Willingness to work on-site in NYC, with limited hybrid options.

Responsibilities

• Manage the CEO's calendar and inbox with prioritized scheduling.
• Arrange domestic and international travel and logistics.
• Prepare concise briefings for important meetings.
• Track commitments and decisions across the org.
• Prepare for leadership reviews and board meetings.
• Support office operations and visitor hosting.
• Maintain strict confidentiality and discretion.

Skills

Executive support

Operations coordination

Travel planning

Communication

Confidentiality

Job description

We are makers and builders.
We challenge the status quo and have fun doing it.
We bring passion and purpose to making a difference in healthcare, elevating how care is delivered and experienced.

Every day, intelligent software orchestrates the physical world around us – from matching drivers with riders to optimizing global supply chains. Yet inside hospitals, where every second and every decision can affect a patient's life, operations are still spread across dozens of disconnected systems.

At Kontakt.io , we're changing that. By combining proprietary hardware, AI-powered intelligence, and deep integrations with the systems hospitals already rely on, we're creating a real-time understanding of hospital operations that software alone can't deliver. That intelligence powers the execution layer hospitals have been missing – helping care teams make smarter decisions and deliver better patient care.

Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we're pioneering the next generation of healthcare operations. We've more than doubled our revenue over the past year and are on track to surpass $70M in annual recurring revenue – not because we're following a market, but because we're defining one.

If you're excited to solve hard problems, work with a team of builders, and help hospitals deliver better care every day, we'd love to meet you!

WHAT YOU WILL OWN

Executive Support & CEO Operations

The CEO's calendar and inbox: prioritized scheduling, conflict-free coverage, and time-sensitive follow-through on email threads and external coordination

Complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO's effectiveness

Concise briefings before important meetings: context, decisions needed, open questions

A clear tracker of commitments and decisions across the org, with follow-ups that happen without repeated CEO intervention

Preparation for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites

Selected cross-functional projects, research, and improvements to the systems around the CEO's office

Strict confidentiality and discretion

Office & Team Experience

Day-to-day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests

Proactively stocking and organizing the kitchen and office supplies

Team social events and culture-building moments, from small in-office touches to larger offsite logistics

WHO YOU ARE

2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company.

You write clearly, notice details others miss, stay calm when plans change, and can be persistent without being abrasive.

You are comfortable with direct feedback and high standards, willing to challenge assumptions respectfully, and ambitious without viewing executive support as beneath you.

This role is not a fit if you prefer narrow and highly structured responsibilities, wait to be told what to do, avoid difficult follow-ups, or are looking for a hybrid/remote position.

BENEFITS

• Equity participation, health, dental, and vision benefits, paid time off, one flexible day per week, and direct exposure to company strategy, leadership, customers, investors, and board-level work.

You are not like everybody else.
We are not like any other company.
We’d love to be part of your growth.