Executive Assistant & CEO Operations

Kontakt.io; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Equity participation

Health, dental, vision benefits

Paid time off

Flexible day per week

Exposure to leadership and board-level

Job summary

Kontakt.io in New York City seeks an experienced Executive Support & CEO Operations professional to manage the CEO's calendar, travel, and confidential communications.

You will prepare concise briefings, coordinate cross‑functional projects, and support leadership meetings, with exposure to strategy, investors, and board-level work.

Ideal candidates have 2–5 years in executive support or operations, strong communication, discretion, and ability to thrive in a fast-growing tech environment.

Qualifications

• 2–5 years of relevant experience in executive support or similar operational roles.
• Clear written communication and attention to detail.
• Calm under pressure and able to handle changing plans.
• Willing to accept direct feedback and maintain high standards.
• Thrives in a fast-growing tech environment with senior leadership exposure.

Responsibilities

• Manage CEO calendar and inbox, prioritizing scheduling.
• Coordinate domestic and international travel and logistics.
• Prepare concise briefings before important meetings.
• Track commitments and decisions across the org with timely follow-ups.
• Support weekly leadership syncs, executive reviews, board meetings, and offsites.
• Maintain strict confidentiality and discretion.

Skills

Executive support

Operations coordination

Travel management

Communication

Discretion & confidentiality

Job description

About Kontakt.io

Every day, intelligent software orchestrates the physical world around us – from matching drivers with riders to optimizing global supply chains. Yet inside hospitals, where every second and every decision can affect a patient's life, operations are still spread across dozens of disconnected systems.

At Kontakt.io, we're changing that. By combining proprietary hardware, AI‑powered intelligence, and deep integrations with the systems hospitals already rely on, we're creating a real‑time understanding of hospital operations that software alone can't deliver. That intelligence powers the execution layer hospitals have been missing – helping care teams make smarter decisions and deliver better patient care.

Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we're pioneering the next generation of healthcare operations. We've more than doubled our revenue over the past year and are on track to surpass $70M in annual recurring revenue – not because we're following a market, but because we're defining one.

If you're excited to solve hard problems, work with a team of builders, and help hospitals deliver better care every day, we'd love to meet you!

What You Will Own

Executive Support & CEO Operations

• The CEO's calendar and inbox: prioritized scheduling, conflict‑free coverage, and time‑sensitive follow‑through on email threads and external coordination
• Complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO's effectiveness
• Concise briefings before important meetings: context, decisions needed, open questions
• A clear tracker of commitments and decisions across the org, with follow‑ups that happen without repeated CEO intervention
• Preparation for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites
• Selected cross‑functional projects, research, and improvements to the systems around the CEO's office
• Strict confidentiality and discretion

Office & Team Experience

• Day‑to‑day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests
• Proactively stocking and organizing the kitchen and office supplies
• Team social events and culture‑building moments, from small in‑office touches to larger offsite logistics

Who You Are

• 2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high‑growth technology company.
• You write clearly, notice details others miss, stay calm when plans change, and can be persistent without being abrasive.
• You are comfortable with direct feedback and high standards, willing to challenge assumptions respectfully, and ambitious without viewing executive support as beneath you.

This role is not a fit if you prefer narrow and highly structured responsibilities, wait to be told what to do, avoid difficult follow‑ups, or are looking for a hybrid/remote position.

Benefits

• Equity participation, health, dental, and vision benefits, paid time off, one flexible day per week, and direct exposure to company strategy, leadership, customers, investors, and board‑level work.

Compensation

The expected base salary range for this role is $90,000 – $110,000 for New York based candidates. Actual compensation within this range will be determined based on relevant experience, skills, and qualifications.