Administrative and Operations Assistant

Balani Custom Clothiers; Chicago (IL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Life insurance

Job summary

Balani Custom Clothiers seeks an Administrative and Operations Assistant in Chicago to support the Vice President and daily showroom activities. The role emphasizes client interactions, scheduling, data entry and CRM management.

Ideal candidates have 1–2 years in administrative roles, strong Excel/PowerPoint and Google Suite skills, and a Bachelor’s degree is preferred. This is a full-time, in-person position in Chicago with a competitive salary and benefits.

Qualifications

• Must have 1–2 years of Administrative/Executive Assistant or Receptionist experience.
• Bachelor's degree preferred.
• Proficiency with Microsoft Excel, PowerPoint and Google Suite required.

Responsibilities

• Assist the Vice President and support daily operations of the Chicago showroom.
• Coordinate shipping/receiving of items to clients and locations.
• Handle scheduling, inquiries, calls and emails for the team.

Skills

Great listener

Detail oriented

Excellent communication

Organizational skills

Problem solver

Reliable and punctual

Education

Bachelor's (Preferred)

Tools

Microsoft Excel

PowerPoint

Google Suite

Job description

Job Title: Administrative and Operations Assistant (Chicago)

Reports to: Vice President of Balani Custom Clothiers

Location: Chicago, IL

Job Type: Full-Time, Exempt, In-Person

Established in 1961, Balani Custom Clothiers has been hailed as “one of the top six tailors in the world” (J.W. Marriott Magazine) and “the best high-end tailor” (Chicago Magazine). We are among the leaders in the industry in providing finely tailored luxury clothing to our clients in the convenience of their home, office or one of our high-end showrooms. Our diverse client base spans multiple industries and provides opportunities to work with clients ranging from professional athletes to business executives. Balani Custom Clothiers currently has established markets in fourteen cities nationwide, and we are looking to expand our national team of custom stylists/sales associates to meet the ever-growing demand for our services.

JOB RESPONSIBILITIES:

• Assistant to the Vice President
• Support daily operations of the Chicago showroom
• Coordinate shipping and receiving of items in/out to clients and other locations
• Order accessories, inventory and supplies for the showroom
• Unpack, label, track and organize garments in the showroom; coordinate with our local tailor and dry cleaner to ensure a seamless process
• Meet-and-greet clients creating a welcoming and professional environment
• Coordinate appointment scheduling for potential clients
• Manage incoming inquiries, phone calls and email communications directing them to the appropriate employee
• Assist the Vice President and the marketing team with social media updates (including refreshing Facebook, Instagram, Twitter, etc.), sharing details about upcoming events and exciting news within the Balani community
• Data entry (new books)
• Must have ability to manage online CRM
• Assist with additional company projects
• Must be available for anticipated work hours Monday-Friday 9am-5pm
• Responsibilities are not all-inclusive and will include other duties as assigned

IDEAL CHARACTERISTICS OF BALANI EMPLOYEES:

• A great listener
• Highly detail oriented with excellent communication and organizational skills
• Places importance on a routinely planned and organized day and life overall
• Prompt, reliable and accurate
• A great problem solver
• Exudes top tier professionalism
• Brings positive energy
• Loves helping others and creating positive experiences for people

Education:

• Bachelor's (Preferred)

Experience:

• Brings 1-2 years of experience as an Administrative Assistant, Executive Assistant or Receptionist reflecting a strong grasp of administrative and operational functions
• Tech savvy; experience with various office equipment, such as printers, fax machines, projectors. Along with a solid proficiency in Microsoft Excel, Powerpoint and Google Suite

Compensation:

• $45,000 annual salary

Benefits:

• Medical, Dental, Vision, 401K, Life insurance