Executive Assistant

Flagstar Bank; New York (NY); On-site; Full time

Job summary

Flagstar Bank seeks an Executive Assistant in New York City to enhance management effectiveness through advanced administrative support. The role involves organizing meetings, managing communications, and supporting executives, requiring a high level of professionalism and multitasking ability. The successful candidate will thrive in a fast-paced environment and should possess excellent communication and organizational skills.

Benefits

Medical, dental, and vision insurance

Life and disability insurance

Comprehensive leave program

Qualifications

• Minimum 2 years of professional experience in administrative roles.
• Understanding office practices and procedures.
• Ability to handle sensitive and confidential matters.

Responsibilities

• Manage facilities scheduling, availability, and catering.
• Support executives with travel arrangements and calendar management.
• Conduct special projects and assist in team events.

Skills

Excellent written and verbal communication skills

Proficiency using Email, Excel, Word, Adobe, Visio, PowerPoint

Proven analytical skills

Excellent customer service skills

Solid typing and data entry skills

Education

High School Diploma or equivalent

Bachelor’s degree

Job description

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Job Summary

The Executive Assistant (EA) is responsible for enhancing the effectiveness by providing advanced information management support (typically at an Executive or high-level management level), administrative support and organizational support. Responsible for handling a wide and complex range of administrative and executive support related tasks working under minimal supervision. Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure and remains flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications within the division. May be required to apply knowledge of assigned line of business to perform relevant administrative functions and related special projects.

Position Title

Executive Assistant

Location

New York, NY 10018

Job Summary

The Executive Assistant (EA) is responsible for enhancing the effectiveness by providing advanced information management support (typically at an Executive or high-level management level), administrative support and organizational support. Responsible for handling a wide and complex range of administrative and executive support related tasks working under minimal supervision. Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure and remains flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications within the division. May be required to apply knowledge of assigned line of business to perform relevant administrative functions and related special projects.

With the opening of Flagstar’s new office at 320 Park (est November 2025), this position will be the primary customer service provider for the bank’s conference and meeting center. The role will be responsible for greeting internal and external visitors, managing conference room and meeting room availability, handling catering and other special needs to create a premium customer experience. The position will also ensure proper supplies and other inventory items. The Job Responsibilities below anticipate this role. Until the new office opens, the role will provide additional support to the growing C/PB teams at 1400 Broadway working closely with current EA and BPM colleagues.

Hourly Pay Range: $26.77 - $34.79 - $42.82

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities

• Manage the customer service experience, greeting clients and managing facilities scheduling, availability, and catering and other related services. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Support other EA’s and BPMs as needed.
• Support various executives with travel arrangements, manage calendars, expense reports, and prioritize meeting requests for an orderly schedule.
• Conduct special projects and may assist with business unit specific tasks, as needed, including organizing team and culture building events.
• Performs special projects, and additional duties and responsibilities as required.
• Works closely with other C/PB EAs and BPMs to create a collaborative relationship to facilitate redundancy.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
  
  

Job Requirements

• Education level required: High School Diploma or equivalent.
• Bachelor’s degree with a minimum of 2 years’ professional work experience or a minimum of 3 years’ comparable administrative support and/or customer service experience.
• Professional experience relevant to assigned area preferred.
• Knowledge of standard office, practices and procedures.
• Excellent written and verbal communication skills with the ability to maintain confidential information.
• Proficiency using Email, Excel, Word, Adobe, Visio, PowerPoint or equivalent presentation software.
• Proven analytical skills to gather and summarize data for reports, find solutions to challenges and prioritize work.
• Demonstrated interpersonal skills to handle sensitive and confidential matters.
• Excellent customer service skills.
• Solid typing and data entry skills.
• Self-starter, self-directed and influential.
• Ability to multi-task and work under pressure in a time constrained environment.
• Proven ability to use independent judgment required to plan, prioritize, and organize a diversified workload for executive management.
• Ability to compose and respond to moderately complex correspondence.
• Team player with the ability to create structure amidst a leadership team with different working styles.
• Ability to work overtime if business needs require.
• Physical demands (ADA): No unusual physical exertion is involved.
  
  

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Banking

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