Executive Assistant

Merrill; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of America is seeking an experienced Administrative Support professional to provide confidential and diversified assistance to executives. The role focuses on extensive calendar management, travel planning, expense processing, and organizing meeting materials.

Responsibilities include coordinating with multiple stakeholders, handling executive correspondence, and supporting in-person meetings and events while balancing conflicting priorities with discretion and professionalism.

Qualifications

• 3+ years of administrative, executive support, or closely related professional experience.

Responsibilities

• Communicates with executives and line management to gather and convey relevant information.
• Responds to incoming mail and manages manager's communications.

Skills

Attention to Detail

Planning

Prioritization

Written Communications

Oral Communications

Collaboration

Problem Solving

Research

Office Administration

Education

High School Diploma / GED / Secondary School or equivalent

5+ years preferred for senior support roles

Tools

Microsoft Outlook

Microsoft Office Suite

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

LOB Description: GCO (Global Credit Operations):

Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Minimum Requirements:

• 3+ years of administrative, executive support, or closely related professional experience.
• 5+ years preferred for roles supporting senior-level executives or multiple leaders.
• Demonstrated experience managing complex calendars, meetings, travel arrangements, correspondence, and competing priorities. These are core responsibilities associated with the occupation.

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Problem Solving
• Research
• Facilities Management
• Office Administration
• Oral Communications
• Recording/Organizing Information
• Written Communications

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40