Executive Administrative Assistant to Agency Leader

Althans Insurance Agency, Inc.; Chagrin Falls (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan contributions

Paid time off

Job summary

Althans Insurance Agency, Inc. in Chagrin Falls, OH is seeking an Executive Administrative Assistant to support the agency owner and manage daily office operations. This role requires keen organization, proactive problem solving, and clear communication with clients, carriers, and staff.

You will handle front desk duties, scheduling, correspondence, onboarding, events, and intranet updates, ensuring smooth office function and exceptional client service.

Qualifications

• Prior administrative experience preferred.
• Familiarity with insurance terminology is a plus.
• Ability to maintain confidentiality and discretion.
• Strong communication and organizational skills required.

Responsibilities

• Direct client calls and route to proper staff.
• Greet clients and carriers and guide them to conference rooms.
• Manage front desk operations and schedules.
• Assist onboarding of new hires and maintain office docs.
• Coordinate events, meetings, and staff trainings.

Skills

Administrative experience

Insurance terminology

Discretion & confidentiality

Independent work

Team player

Job description

Althans Insurance Agency, Inc. in Chagrin Falls, OH is seeking an Executive Administrative Assistant to support the agency owner and manage daily office operations. This role requires keen organization, proactive problem solving, and clear communication with clients, carriers, and staff.

You will handle front desk duties, scheduling, correspondence, onboarding, events, and intranet updates, ensuring smooth office function and exceptional client service.